Part of my order was missing, I have half of a table! I have been chasing up the other half for days and days however just kept getting told to keep waiting. Finally, they have said it is lost. They...
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Mocka Customer Service AU
Mocka Australia
3 years ago
We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. We can see that our customer service team have resolved this issue for you now. Please let us know if you need further help.
Ordered two days prior and my tables arrived. Great quality do not look cheap and amazing value.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you so much for taking the time to leave us this amazing review.
Kjøpsdato: 16/10/2022
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SG
Shenoa Gittins
Gold Coast
3 years ago
Hva Shenoa Gittins sa om Mocka Australia:
The purchasing process, service, and delivery timeframes were excellent.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for the 5-stars! Hope to see you again soon!
Produktanmeldelser
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you, your feedback is very important to us!
Mocka Customer Service AU
Mocka Australia
3 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com.au and we’ll work with you to resolve any issues as quickly as possible.
Kjøpsdato: 13/10/2022
0
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JG
Joanne Gibson
3 years ago
Hva Joanne Gibson sa om Mocka Australia:
Very good quality, prompt delivery
Mocka Customer Service AU
Mocka Australia
3 years ago
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Mocka.
Kjøpsdato: 08/10/2022
0
Del
RG
Rita Gahan
3 years ago
Hva Rita Gahan sa om Mocka Australia:
Did not ring door bell
Mocka Customer Service AU
Mocka Australia
3 years ago
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Produktanmeldelser
Mocka Customer Service AU
Mocka Australia
3 years ago
We would like the opportunity to investigate your feedback further. Please could you contact us at hello@mocka.com.au and we’ll work with you to resolve any issues as quickly as possible
Parcel was dropped off in a complete different building in town. If not for the owner coming down we would never got it. So bad.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please be assured we will pass this feedback onto the carrier. Should you require any further assistance with your order please reach out via email to the customer service team hell@mocka.co.au .
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
