Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Mercantile Trust-anmeldelser

https://www.mercantiletrust.co.uk

EKSEPSJONELL

Mercantile Trust is an independently owned specialist lender offering bridging finance and buy to let mortgages.

Service

4.9

vurderinger det siste året

Viser alle 157 anmeldelser

Pålitelig kunde

Feefo-verifisert

3 years ago

Happy with the desired outcome. Thank you

Happy with service received. It all went smoothly, and had the desired outcome. Satisfied with everything. Thank you

Courtney Laskey

Mercantile Trust

3 years ago

Thank you for leaving a review. It really does mean a lot to us. We pride ourselves on our service levels so it's great to read our efforts are recognised by our customers. I’ll make sure to pass on your kind comments to the team.

Mrs Slater

Feefo-verifisert

Kent

3 years ago

Hva Mrs Slater sa om Mercantile Trust:

Very efficient, excellent communication

The new initial application process was very smooth. I wanted the loan to start on a specific date, and this was agreed and processed as requested. All contacts were friendly and helpful

Courtney Laskey

Mercantile Trust

3 years ago

Thank you for your review. I'm so glad you had such a positive experience. We want to make the process as straightforward as possible for our customers so its great to see our efforts are recognised. Please don't hesitate if you need anything in the future. I'll make sure to pass on your kind comments to the team.

Pålitelig kunde

Feefo-verifisert

3 years ago

Ver quick and efficient

Courtney Laskey

Mercantile Trust

3 years ago

Thanks for taking time to leave us a review. We want to make the process as efficient as possible for our customers so its great to see our efforts are recognised. I'll make sure to pass on your feedback to the team. Should you need anything in the future don't hesitate to give us a call.

Mr M Hamilton-Smith

Feefo-verifisert

3 years ago

Hva Mr M Hamilton-Smith sa om Mercantile Trust:

Excellent fast service took time to understand my needs - then fulfilled my requirement exactly in record time - you cannot ask for more from a lender

Courtney Laskey

Mercantile Trust

3 years ago

Many thanks for your feedback. It's great to hear you had such a positive experience. It's always our aim to deliver brilliant customer service, so I'm very pleased to hear that we we're able to help you in record time. I will pass your comments onto the team, they will be delighted. Thank you for working with us, I hope we can be of service again.

Pålitelig kunde

Feefo-verifisert

3 years ago

Very satisfied, very helpful all the way through and opened my eyes to things I didn’t know about thanks

Courtney Laskey

Mercantile Trust

3 years ago

Thank you for taking the time to leave us a review, it really means a lot to us. I'm delighted to see you have had a great experience. We pride ourselves on our service levels so it's great to read our efforts are recognised by our customers. Should you need anything in the future don't hesitate to contact us. I will make sure to pass on your comments to the team.

Pålitelig kunde

Feefo-verifisert

3 years ago

Would recommend

Good service, good communication and the right product for us.

Courtney Laskey

Mercantile Trust

3 years ago

Thank you for taking time to leave us a review. I'm so glad you had such a positive experience. It was lovely to read such kind words. I'll make sure to pass on your kind comments to the team. Should you need anything in the future don't hesitate to give us a call.

Pålitelig kunde

Feefo-verifisert

3 years ago

I have so far had no issues to report

The process has been smooth with no issues to report for now

Courtney Laskey

Mercantile Trust

3 years ago

Thank you for taking time to leave us a review.. We want to make the process as easy and efficient as possible for our customers so its great to see our efforts are recognised. Should you need anything in the future don't hesitate to give us a call.

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