It was explained there was a delay from the manufacturer and the goods would be sent as soon as they were received. After a short delay the customer decided to cancel the order but when it was explained that no one else had the product he decided not to cancel but to wait until they became available. They were dispatched the day we received them.
(It turns out the person who had the authority to sign the clearance paperwork for the goods had died so the company could not release the product.)
Mendelssohn's
Kept informed about status of shipment - no complaints
Mendelssohn Pilot Supplies
Mendelssohn Pilot Supplies
13 years ago
Thanks for responding to the Feefo survey.
We asked Garmin for their comments, see following.
The paperwork that comes with the product clearly states the app is US only. We have chosen not to advertise the app in the European adverts or product information because it is not relevant. Unfortunately while we would love to have the app in Europe it is currently not available, and so we sell the product without promoting this software. So the software isn’t even mentioned at this time, rather than stating it’s not suitable which would result in additional costs for changing the packaging.
Martin
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
