Postage is over priced for 1 packet of seeds to arrive in 4 days
Marshalls Seeds
Marshalls Seeds
12 years ago
Thank you for your comments,
I apologise that you feel the postage cost is too high. The charge of £1.95 includes postage and packing and this cost remains the same no matter how many packets of seeds you order. The charge is priced for the products to take 3-5 working days in the post.
Kind Regards
Customer Services
Money taken when order placed instead of when despatched. Not notified as to when delivery would be.
Marshalls Seeds
Marshalls Seeds
12 years ago
Thank you for your review.
The reason that the money is taken when a customer orders is to secure the order that they have placed. As many of our items are not shipped immediately due to the nature of the product, this ensures that they will be held for you until they are dispatched.
I apologise that you were unhappy with the service and hope this comment explains the reasons behind the process
Kind Regards
Sophie Smith - Customer Services
Kjøpsdato: 13/12/2013
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Feefo-verifisert
12 years ago
will tell you how i rate the seeds at harvest time
I get a catalogue but order on line & have found on a couple of occasions that there are discrepancies between them - usually re number of items in a collection & therefore individual costs. Dislike...
Why do you have to leave a comment for every one. They all came together. This sort of thing really gets up my nose. If I wasn't satisfied I would tell Marshalls. I probably wont order from them...
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Kjøpsdato: 13/01/2014
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Feefo-verifisert
12 years ago
Very much like the new design of seed packets, much clearer and more practical.
Kjøpsdato: 11/01/2014
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Feefo-verifisert
12 years ago
Too early to ask for feedback on potatoes - they are still chitting
Marshalls Seeds always try to give our customers the best varieties of vegetables and fruit. Attention to detail carries right through every aspect of our business - from product quality, customer service to final delivery.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Marshalls Seeds always try to give our customers the best varieties of vegetables and fruit. Attention to detail carries right through every aspect of our business - from product quality, customer service to final delivery.
