Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Markel Direct Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 3,870 anmeldelser

Pålitelig kunde

12 years ago

The website would not allow me to go on to payment. I phoned the number…

The website would not allow me to go on to payment. I phoned the number on the site and got a very helpful person who was able to take my payment

Pålitelig kunde

12 years ago

Quick and easy to buy your value for money public indemnity insurance

Pålitelig kunde

12 years ago

Very good service. i called them and my query was dealt straight away. very happy…

Very good service. i called them and my query was dealt straight away. very happy with the service.

Pålitelig kunde

12 years ago

Clunky, convoluted with hidden credit agreements. Will not do business with again

Pålitelig kunde

12 years ago

Are you people for eal. Really regret getting involved with you now

Pålitelig kunde

12 years ago

truly appalling service

Markel Direct

12 years ago

Good afternoon, My name is Nikki and I work for Markel. First of all, thank you for taking the time to feedback. I'm sorry to hear that you feel the credit agreement is hidden. We state on the direct debit set up page that the direct debit facility is provided by Premium Credit Limited and details of the direct debit are also available on the same page. Clearly this is not prominent enough, and I apologise for the inconvenience caused. We do have other payment options available, so if you would prefer to use another method I would be happy to change this for you. Again I apologise that you are not happy with the service you have received and if I can be of any further assistance please email customerservice@markeldirect.co.uk or call 0845 688 2500. Kind regards, Nikki

Pålitelig kunde

12 years ago

Thank you for the direct reply. I was not very happy with the workings of the original web site and hate the website for feedback. Three times it told me I used words it couldn't accept. If it doesn't like those kind of words don't give that kind of service. I beloieve you have my phone number. Please use it. I would be happy to discuss my dis-satisfaction with you

Pålitelig kunde

12 years ago

Item arrived very quickly and as promised. Thank you.

Pålitelig kunde

12 years ago

Great service & really quick to get documentation out

Pålitelig kunde

12 years ago

Customer of service very informative.

Pålitelig kunde

12 years ago

Made it easy for me to obtain the exact insurance that I needed. Renewing the…

Made it easy for me to obtain the exact insurance that I needed. Renewing the policy was easy.

Pålitelig kunde

12 years ago

Made so much easier by signing my forms online. Thank you.

Pålitelig kunde

12 years ago

Exceptional customer care, no sales pressure, knowledgable staff and prompt attention to my query.

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?