Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Markel Direct-anmeldelser

http://www.markeluk.com

EKSEPSJONELL

Service

4.7

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1

522

66

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vurderinger det siste året

Viser alle 3,870 anmeldelser

Pålitelig kunde

12 years ago

I spoke to Steve, he provided a very reasonable quote in no time at all. Excellent.…

I spoke to Steve, he provided a very reasonable quote in no time at all. Excellent. The confirmation was sent to me immediately.

0

Pålitelig kunde

12 years ago

The service is very good because as soon as l paid, l got my documents…

The service is very good because as soon as l paid, l got my documents by email within minutes.

0

Pålitelig kunde

12 years ago

The initial service was quick and efficient and so was the follow up phone call…

The initial service was quick and efficient and so was the follow up phone call when I changed some details.

0

Pålitelig kunde

12 years ago

No problems smooth transaction

0

Pålitelig kunde

12 years ago

I am concerned that the direct debit payments are made through another company and can incur…

I am concerned that the direct debit payments are made through another company and can incur hefty charges. I would prefer to pay my annual fee rather than be bombarded with so many emails from a...

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Markel Direct

12 years ago

Good afternoon, Steve from Markel Direct here. Thank you for taking the time to talk to me this afternoon – again, I apologise that you were inconvenienced by the direct debit set up process. I can confirm that, as requested, I’ve now moved your payment onto an annual basis, so thank you for sticking with us and giving us the opportunity to put things right. If I can be of any further assistance, please don’t hesitate to call me on 0845 688 2500. Kind regards, Steve

0

Pålitelig kunde

12 years ago

I had to telephone with queries and the gentleman was friendly and very helpful and I…

I had to telephone with queries and the gentleman was friendly and very helpful and I was then able to proceed with my insurance.

0

Pålitelig kunde

12 years ago

Friendly helpful efficient

0

Pålitelig kunde

12 years ago

I spoke with no one so can't say I can rate your customer service but as…

I spoke with no one so can't say I can rate your customer service but as an IT platform your setup is swift and straightforward.

0

Pålitelig kunde

12 years ago

Easy to access, quick and effcient response, good follow up and easy acces to documentation

0

Pålitelig kunde

12 years ago

The company and team's efficience was/is very good.

0

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