The gentleman I spoke to was very helpful and patient. Put me at my ease and, ran me through the procedure with great proficiency.
0
Del
MW
Mrs Williams
Feefo-verifisert
GBR
2 months ago
Hva Mrs Williams sa om Markel Direct:
Assured competence always available
Always professional and helpful Efficient knowledgeable I have no hesitation in continuing with their expertise
Thank you
0
Del
MD
Mr Durham
Feefo-verifisert
2 months ago
0
Del
Pålitelig kunde
Feefo-verifisert
2 months ago
I have not had cause to claim on their service.
They have not implemented the correct wording on my policy even though I have contacted them several times about it.
Ariana Greenwood
Markel Direct
1 month ago
Hi there,
Thank you for your feedback and for bringing this to our attention.
I’m sorry to hear about the issue with your policy wording and for any frustration this may have caused. My colleague Thomas tried to contact you on 18/06/2026 and has also sent a follow-up email to ensure this gets looked into properly and resolved as quickly as possible.
If there is anything else we can help with, please do not hesitate to get in touch with us on 0800 640 6600.
Best wishes,
Ariana
0
Del
Pålitelig kunde
Feefo-verifisert
2 months ago
0
Del
TW
TW
Feefo-verifisert
GBR
2 months ago
Hva TW sa om Markel Direct:
Great service, really helpful advisor when I need advice. Been with them years.
0
Del
EU
EuroMernet
Feefo-verifisert
GBR
2 months ago
Hva EuroMernet sa om Markel Direct:
Excellent customer service, competitive quotes.
Excellent customer service. Mr Jonathan from Manchester office is a true star: very kind, very helpful, and highly competent. He provided the quote within a couple of minutes and the policy documents...
Les mer
0
Del
Pålitelig kunde
Feefo-verifisert
2 months ago
Renewal confirmation help
When I rang up about getting confirmation of our renewal the person I spoke to was very helpful
0
Del
MS
Mr Schalom
Feefo-verifisert
GBR
2 months ago
Hva Mr Schalom sa om Markel Direct:
Very helpful case officer assigned
Helpful advice and case officer assigned when I informed them of a potential claim on PII. He helped me construct clear replies and checked my responses. Gave me the peace of mind I needed and I...
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.