Firstly, thank you for taking the time to leave us a review we appreciate all feedback people leave us.
I understand this sounds like a stressful situation to be in and we sincerely apologise. We are happy however that your property was sold for you in the end.
I have spoken to Andrew and we discussed what happened. He mentioned that the large number of enquires in part arose out the recent repair to the flat and your buyers’ nervousness about future maintenance. I am sorry this was not better explained to you and I have asked Andrew to review his conduct of this transaction so we can be better in the future.
Best regards, Selina and the team at Mansell McTaggart, Haywards Heath