An excellent tour with lots of variety in places visited & special local tours that were exclusive to our group. Most of the cities had real energy, particularly Chicago, Nashville & New Orleans.
Dale Anderson
Luxury Gold
8 years ago
At Insight Vacations we go to great lengths to ensure that our guests can profit from truly unique experiences. That is why; we are very pleased to read that you really liked the sights and activities that this itinerary incorporated. Furthermore, we hope that you have taken many memorable highlights away from your time on the tour and that you thoroughly enjoyed your Luxury Gold experience.
Kjøpsdato: 10/09/2017
0
Del
TC
Trusted Customer
Feefo-verifisert
8 years ago
Hva Trusted Customer sa om Luxury Gold:
Well organised, catered for everyone's needs courteous and respectful, knowledgable.
Dale Anderson
Luxury Gold
8 years ago
Thank you for writing to us about your time on the Essence of India trip. It makes us very happy to learn that all of the features of your journey, came together perfectly to create a high quality experience. What’s more, we hope that you have made many special memories and to welcome you back again soon for another luxurious adventure.
Group too large for gold level. Lot of waiting in line, often took an hour or more for the suite case to arrive. Hotels were good but one was a 1.2 mile around trip walk for breakfast.
Most meals...
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Dale Anderson
Luxury Gold
8 years ago
Thank you very much for your feedback. We work passionately to ensure that our guests can relax and journey with ease when touring with Insight Vacations. Therefore, we are saddened to learn that you felt the organisation of the tour could have been improved. As well, while we want our guests dining experiences to be nothing but authentic and delicious; we are sorry to read that the dinners were not suited to your tastes. As a result, we have forwarded your comments to our Operations and Quality Control Departments to help make the necessary improvements. That said; we are happy that you were impressed with the breakfasts and service on your tour and we hope to have a chance to restore your full trust in our experiences in the future.
This was not what I expected for the $$$ the hotel Napoleon Paris was very small we had to pay an additional 50 euros a night for an upgrade to a room where we could at least put our luggage and also...
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Sophie - Quality Control Manager
Luxury Gold
8 years ago
Our hand crafted selection of luxury hotels have been chosen to give you a real insight into each destination and add something truly special to your itinerary. Therefore, it saddens us to learn that the Hotel Napoleon in Paris didn't meet your expectations. Nonetheless, we very much value your feedback and we will be looking into the points that you have raised. Furthermore, we would like to thank you for your additional suggestions and we are very happy to hear that you have left your Luxury Gold journey with so many wonderful highlights.
The whole holiday was excellent. The Tour director was Super effiecient, and everything went smoothly
Dale Anderson
Luxury Gold
8 years ago
At Insight Vacations, we take care of all of the details of your tour so that you can relax and look forward to travelling in luxury. That is why; it pleases us to learn that you had an enjoyable and seamless journey. What's more, it makes us happy to read that you came away with a great buy and we hope to welcome you back for another excellent adventure again soon.
Produktanmeldelser
Kjøpsdato: 12/10/2017
0
Del
Pålitelig kunde
Feefo-verifisert
8 years ago
Well organized. Hotels were great. Tour guide and helper were respectful, helpful and took good care of everyone. Our safety and comfort was always prioritized.
Dale Anderson
Luxury Gold
8 years ago
Our guests’ well-being is our number one concern and it pleases us to learn that this was clearly apparent throughout your journey. Furthermore, we appreciate that going in search of the tigers of Ranthambore was not suited to your preferences. Therefore, we have passed on your suggestion to our Product Development team for their consideration. Nonetheless, we hope that you have some great memories from your time in India.
Our guide Rajeev was extremely helpful and informative. The bus driver VJ was brilliant. I was amazed at his driving skills. We were able to see extra things as we drove from place to place. I really...
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Dale Anderson
Luxury Gold
8 years ago
It pleases us to learn that our Imperial Rajasthan itinerary was everything that you had dreamed of. Furthermore, our experienced coach drivers are there to transport our guests safely to their destination via the best and most scenic routes. So naturally, it makes us happy that you were able to gain a real Insight into your destination, whilst touring in comfort and class. Additionally, we would like to thank you very much for your feedback and we hope to see you return for another Luxury Gold experience again soon.
Produktanmeldelser
Kjøpsdato: 09/10/2017
0
Del
Pålitelig kunde
Feefo-verifisert
8 years ago
The organization and pre-tour service were excellent.
Dale Anderson
Luxury Gold
8 years ago
We are truly delighted that you enjoyed the organisation of the tour and all of the elements that went into making this experience so rewarding. Furthermore, we hope that you have many wonderful memories from your time in Italy and that these three key points will inspire you to journey with Insight Vacations again soon.
I was told that the group would be 20 people and it turned out to be 38 and I definitely prefer smaller groups. I think you need to rate the difficulty of the trip because this trip was difficult...
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Dale Anderson
Luxury Gold
8 years ago
We are sorry to learn of any miscommunication that you encountered regarding our group sizes and to read that you found walking challenging during the tour. Although, we would like to kindly inform you that information about guest participation and our group sizes can be found on our website and in our brochures. Similarly, a full list of our hotels and their ratings can also be found in this way; however, we regret to find out that the accommodations did not meet your expectations. Therefore, we will certainly check with the hotels to ensure they are up to the high quality that we expect at Insight Vacations. Nonetheless, we are very pleased that you enjoyed your dining experiences throughout the journey and we hope to demonstrate to you our outstanding service once again.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.