Luxury Gold-anmeldelser

Our Elegance of the Nile itinerary has been crafted to share with our guests some of the history and wonders of Egypt in a snapshot of time. Therefore, we do regret to read that you felt the pace of the itinerary was rushed, yet, we would like to thank you for taking the quick time to write to us with your feedback. As a result, we have forwarded your comments to our Quality Control Team for their review and so that any necessary changes can be made to the trip schedule. Nonetheless, we sincerely hope that you have still taken some memorable highlights away from your experience with Luxury Gold.

We share your disappointment that certain parts of the itinerary did not live up to your full expectations, as we only want the very best experiences for our guests from start to finish. Furthermore, our guests’ well-being is our utmost concern and that is why our Drivers are carefully selected for their ability and are highly trained to manoeuvre safely across each region. Even so, we have passed on your suggestion to our Coach Operations Department for their consideration. Additionally, we truly regret to read about your shopping experience. At Insight Vacations, we treat matters like this with the utmost seriousness and therefore, these comments have been brought to the attention of our Quality Control Team for their inquiry; and to ensure that our guests continue to be able to explore freely during their journey. While we look further into the points that you have raised; we still hope that you have taken some memorable highlights away from your time in India. Moreover, we certainly hope to have the chance to restore your faith in our experiences in the future. 

We would like to assure you that when journeying with Insight Vacations, our guests’ well-being is our number one priority. Albeit, at times our itineraries may include walking over cobblestone stones and uneven pavements, however, if this is a concern our guests may bring this to the attention of their Travelling Concierge and we always kindly advise that our guests only participate in activities that they feel able to. Furthermore, while this itinerary does involve different methods of travel, our start times are always to ensure that our guests can make the most out their time exploring each location. Nonetheless, we are delighted to learn that you had a great overall time with Insight Vacations in Egypt and perhaps, if you are considering journeying with us again in the near future; our reservations team would be happy to help you find the perfect trip for your next adventure.

It makes us very happy to read that you truly enjoyed your experience in India with Insight Vacations and we are delighted that you were impressed with the service throughout your entire journey. What’s more, we hope that you will join us again in the near future, to explore more remarkable destinations in luxury.

Our Travelling Concierges are there to share their knowledge and advice, as well as ensuring that our guests have a rewarding experience from start to finish. That’s why; it pleases us to read that the professional service during your trip, stood out as one of the highlights of your time in India. Furthermore, we hope that you had a wonderful time taking in all of the sights in your itinerary and we hope that you will join us to travel in comfort and luxury again soon.

At Insight Vacations, we adjust our capacity to ensure that the vast majority of our trips operate as scheduled. However, to assist our guests when booking ahead, we have many great trips that are categorised as Definite Departures, meaning that minimum booking numbers have been reached and thus confirming operation. Even so, we do regret to read that your original booking had to be changed; yet, we are very pleased to learn that you enjoyed your time on the Imperial Rajasthan. Furthermore, we would like to thank you for all of your suggestions which we have happily passed on to our Product Development Team for their reflection. Nevertheless, we remain delighted that your trip to the fabric warehouse stood out as one of the highlights of your experience and we hope to welcome you back to travel with us at Luxury Gold, again soon.

We truly regret to read that some of the experiences on your journey did not live up to your expectations. As a result, we have passed on your concerns about the hotels and destinations to our Quality Control and Product Development teams for their review. Additionally, we are sorry to learn that you were unable to participate in an experience due to delays; however, we sincerely hope that you have still taken many memorable highlights away from the rest of your time on the trip. 

At Luxury Gold, our guests' well-being is our number one priority and we take their safety with the utmost seriousness. That is why all of our Drivers are highly skilled and have been carefully selected for their ability. Our trusted partners and ground operators share our commitment in this regard. Which is why; our guests can look forward to being escorted swiftly and cautiously to all of their destinations. That said, we would like to thank you for your suggestions and we are delighted to learn that you were pleased with the service that you received throughout your experience on the trip. What's more, we truly hope that you have taken many remarkable memories away from your entire time in India. 

Whilst we are delighted that you had a wonderful time with Insight Vacations, we regret to read that you had difficulty obtaining details pre-trip. However, we would like to kindly inform you that lots of great information about things to do before you go on your journey, including  advice on what to pack for your destination, can be found in advance on our website. That being said; we certainly hope that you will join us to explore more incredible itineraries in the future.