Excellent service from Lucketts! Patient, friendly and helpful drivers on both trips. The pupils felt safe and estimates for arrival and departure time where spot on. Will use again.
The service is generally good, but we did have issues on one occasion with a driver and a route taken but this was taken up with the office accordingly.
We always use Lucketts for our school visits and very rarely have any problems. But on this last occasion they sent us a coach that was filthy, it had old sandwiches wrappers cans etc on the floor...
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Laura
Lucketts Travel
7 years ago
Thank you for your feedback. Further to our phone call, we're sorry that on this occasion the coach was not up to our usual high standards and there was some rubbish left on the floor under seats. We have processes in place to ensure that any complaint or customer query is dealt with so unfortunately we don't know where this fell down and resulted in us not receiving your email. I hope that in future we can restore your faith in our service.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
