Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Love Sofas Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 797 anmeldelser

Pålitelig kunde

Feefo-verifisert

2 years ago

Great sofa, glitchy set up

The sofa is fab! Very good quality, would have been 5 stars but the set up was incorrect and the delivery person would have left it set up wrong if I hadn’t insisted. He even said the drill had ran...

Les mer

Customer Experience Team

Love Sofas

2 years ago

We sincerely apologise for the negative experience you received with our 3rd party courier but we are thrilled to hear that you are pleased with your recent purchase. Thank you for bringing your negative experience to our attention and we will follow this up with the 3rd party courier immediately. Thank you for your feedback and for your 4* review!

Produktanmeldelser

Kjøpsdato: 15/11/2023

Neil Dewey

Feefo-verifisert

2 years ago

Hva Neil Dewey sa om Love Sofas:

Great looking sofa

Great website, lots of choice, also ease of use. Great communication and fast delivery. All round a pleasure to deal with.

Customer Experience Team

Love Sofas

2 years ago

Hi Neil, we are thrilled to hear that you had a great experience with us and our website! Thank you for your wonderful feedback and 5* review!

Produktanmeldelser

Kjøpsdato: 14/11/2023

Rosalind Smith

Feefo-verifisert

2 years ago

Hva Rosalind Smith sa om Love Sofas:

Brilliant Company and Gorgeous Sofas

Hi Such a helpful company and great customer service. Very pleased with my 2 sofas

Customer Experience Team

Love Sofas

2 years ago

Hi Rosalind, we are thrilled to hear that you had a great experience with us and our customer service team! We are also delighted to hear that you are pleased with your recent purchases! Thank you for your wonderful feedback and 5* review!

Produktanmeldelser

Kjøpsdato: 13/11/2023

Pålitelig kunde

Feefo-verifisert

2 years ago

Beautiful sofa

The sofas are beautiful as advertised. They arrived on time and were installed by the delivery company. Great buy and good value

Customer Experience Team

Love Sofas

2 years ago

We are thrilled that you had a great experience with us and our 3rd party courier! Thank you for your wonderful feedback and 5* review!

Produktanmeldelser

Kjøpsdato: 24/10/2023

naomi blowers

Feefo-verifisert

Cleethorpes

2 years ago

Hva naomi blowers sa om Love Sofas:

Never shop here!

The two man delivery/ assembly crew snapped my key in my lock and left without assembling my furniture, they eventually came back to put the sofa together but were unbearably rude throughout. They...

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Customer Experience Team

Love Sofas

2 years ago

Hi Naomi, we sincerely apologise for the negative experience you received with our 3rd party courier. Unfortunately we cannot see any communication between you and our team; we would like to hear from you via email or phone about your negative experience with our 3rd party courier Furdeco, who you have had communications with and again we sincerely apologise for this negative experience. We have already been in contact with Furdeco and have passed the information you have provided in your review to them. If you want to discuss this with us please do not hesitate to ring or email our team who will help resolve this as quickly as possible for you. Thank you for bringing this to our attention and we hope to hear from you soon so we can help.

Kjøpsdato: 11/11/2023

Max Haley

Feefo-verifisert

2 years ago

Hva Max Haley sa om Love Sofas:

Beautiful sofa

Customer Experience Team

Love Sofas

2 years ago

Hi Max, thank you for your positive feedback and 5* review!

Produktanmeldelser

Kjøpsdato: 06/11/2023

Karen Sheppard

Feefo-verifisert

Evesham

2 years ago

Hva Karen Sheppard sa om Love Sofas:

Fantastic service

They were excellent from start to finish, I had a big problem with the order (my fault!) They just totally sorted it out and kept me informed all through it, will defo use them again

Customer Experience Team

Love Sofas

2 years ago

Hi Karen, we are delighted to hear that you had a great experience with us and our customer service team! Thank you for your wonderful feedback and 5* review!

Produktanmeldelser

Kjøpsdato: 06/11/2023

Pålitelig kunde

Feefo-verifisert

2 years ago

I arranged for my settes to be delivered on the 21st Nov as I was on holiday until the 16th I received an email telling me that they were being on the 25th Nov not what I wanted to here on holiday...

Les mer

Customer Experience Team

Love Sofas

2 years ago

We sincerely apologise that your purchase was not properly scheduled for delivery on the 21st Nov like you had organised, this was due to an error with our courier. Again we sincerely apologise for this negative experience and should you wish to discuss this further, please do not hesitate to ring or email our customer service team who will help with anything you may need. Thank you for your feedback and 3* review.

Produktanmeldelser

Kjøpsdato: 25/10/2023

Michael Kitchingman

Feefo-verifisert

2 years ago

Hva Michael Kitchingman sa om Love Sofas:

Ok no big problem

Customer Experience Team

Love Sofas

2 years ago

Hi Michael, thank you for your positive feedback and 4* review!

Produktanmeldelser

Customer Experience Team

Love Sofas

2 years ago

We regret to hear that your recent purchase did not meet your expectations. We take great pride in the quality of our products; so if the sofa you received has let you down in terms of quality, please do not hesitate to ring or email our wonderful customer service team who will help with any issues or queries you may have. Thank you for taking the time to write your feedback and 3* product review of our Supasleep sofa bed.

Kjøpsdato: 02/11/2023

Dr Burton

Feefo-verifisert

Huddersfield

2 years ago

Hva Dr Burton sa om Love Sofas:

Awesome sofas!

The sofas are awesome - they feel great to touch, look ace, and are comfortable. Seem really good quality too. But more than this, they were delivered in eight days (not working days, calendar...

Les mer

Customer Experience Team

Love Sofas

2 years ago

Hi Steve, we are delighted to hear that you are pleased with the look, quality and comfort of your recent purchase! We are also thrilled to hear that you had a great experience with us and our 3rd party courier. Thank you for taking the time to write your wonderful feedback and 5* review!

Kjøpsdato: 31/10/2023

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Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

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En del av Treefo-initiativet

Vi samarbeider med Ecologi om å finansiere treplantingsprosjekter i bytte mot de anmeldelsene som samles inn av Love Sofas

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Love Sofas-anmeldelser

Genuine Leather Grey San Fernando 3C2 Corner Sofa with 2 OttomansFlere anmeldelser av dette produktet (1)Vis produktnettstedetSofa is fab, gorgeous condition, very pleased.

Velvet Fabric Chesterfield Purple 2 Seater Alderley Sofa With Silver FeetFlere anmeldelser av dette produktet (1)Vis produktnettstedetGreat and comfortable sofa. Looks even better when delivered.

Velvet Orange 3+ 2 Seater Ravello Sofa SetFlere anmeldelser av dette produktet (1)Vis produktnettstedetLove;y comfortable sofas just as described Very pleased

Velvet Navy Blue 2 Seater Ashton SofaFlere anmeldelser av dette produktet (2)Vis produktnettstedetSame comment as previous.

Fabric Green Patchwork 3 Seater Avici Shout SofaFlere anmeldelser av dette produktet (21)Vis produktnettstedetQuick delivery beautiful sofa

Leather Air Brown Toledo 2 Seater Recliner SofaFlere anmeldelser av dette produktet (2)Vis produktnettstedetLooks lovely and is very comfortable

White Teddy/Boucle Fabric 2 Seater Avici Shout SofaFlere anmeldelser av dette produktet (1)Vis produktnettstedetAll ready explaned in my letter not a very good service

Velvet Navy Blue Supasleep Sofa BedFlere anmeldelser av dette produktet (1)Vis produktnettstedetCheap ! You get what you pay for but CHEAP

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?