Clear ordering online service, good range of products, fast service and a lovely item!
Produktanmeldelser
Kjøpsdato: 20/07/2020
0
Del
Pålitelig kunde
Feefo-verifisert
6 years ago
Very happy with my purchase, my girlfriend loved her necklace. Many thanks to the staff who were very helpful when I needed to change the chain length. Would definitely recommend to others....
I ordered an engraved interlocking heart pendant for my daughter-in-law. It arrived very quickly but there was a problem with the engraving. I contacted Lovesilver and I have to say they dealt...
I am disappointed with the product because two days after my husband put on the necklace with the pendant, the colour of the pendant changed and became dark. The information they have left on the...
Les mer
Emma
Lovesilver
6 years ago
Hello, thank you for your feedback, please be rest assured that your item is 925 Sterling Silver and we would never ever sell an item that was fake on any of our websites. As per our reply to your email, it appears that the item has tarnished, which we have emailed an explanation why, and as mentioned no two people are the same in their body chemistry and whilst one may wear silver for many years without tarnish another may find that they need to clean their silver jewellery frequently however, in the cooler periods of the year the need to clean silver is often far less. Again, thank you for your feedback and we hope our email to you helps resolve the issue for you. With kind regards, Emma, Customer Services
Produktanmeldelser
Opplastede medier
Se alle medier (3)
Emma
Lovesilver
6 years ago
Hello, thank you for your feedback, please be rest assured that your item is 925 Sterling Silver and we would never ever sell an item that was fake on any of our websites. As per our reply to your email, it appears that the item has tarnished, which we have emailed an explanation why, and as mentioned no two people are the same in their body chemistry and whilst one may wear silver for many years without tarnish another may find that they need to clean their silver jewellery frequently however, in the cooler periods of the year the need to clean silver is often far less. Again, thank you for your feedback and we hope our email to you helps resolve the issue for you. With kind regards, Emma, Customer Services
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.