Thank you for your feedback. We’re sorry to hear that your recent purchases didn’t meet your expectations.
We appreciate you taking the time to share your experience, as it helps us understand where we can improve. If there’s anything specific you felt was missing or could have been better, we’d be glad to hear more.
We hope we can provide you with a more positive experience in the future.
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Susan Norton
Feefo-verifisert
USA
2 months ago
Hva Susan Norton sa om Long Tall Sally:
I have shopped with Long tall Salli for years and I’ve always had fabulous Customer Service with returns questions or anything that I need
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Pålitelig kunde
Feefo-verifisert
2 months ago
LTS Trousers
Tis brilliant x
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Pålitelig kunde
Feefo-verifisert
2 months ago
I am pleased
All very transparent and fast
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Pålitelig kunde
Feefo-verifisert
2 months ago
SO very disappointing
Unfortunately they use EVRI now and that means if you live in a rural area you won't get them!
Izzy
Long Tall Sally
2 months ago
We use EVRI as one of our delivery partners and, while the vast majority of orders are delivered successfully, we understand that customers in some rural areas may experience limitations or delays. We appreciate your comments and will pass your feedback on to our delivery team as we continually review our courier services.
We apologize for any inconvenience caused and appreciate you taking the time to share your experience.
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Pålitelig kunde
Feefo-verifisert
2 months ago
Love them!
Received them in enough of time, even they out of the country.
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Pålitelig kunde
Feefo-verifisert
2 months ago
Gorgeous dress
As per previous comment I was frustrated at paying 3 delivery fees
Izzy
Long Tall Sally
2 months ago
Thank you for your review. We're delighted to hear that you love the dress.
We also appreciate your feedback regarding the delivery charges. We understand your frustration and are sorry that the multiple delivery fees impacted your experience. Your comments have been noted and will be shared with our team as we continue to review our service and delivery options.
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Tracey T
Feefo-verifisert
GBR
2 months ago
Hva Tracey T sa om Long Tall Sally:
Great choice and good service.
Good returns service, very easy to arrange. Ordering was easy and kept well informed throughout delivery process.
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Pålitelig kunde
Feefo-verifisert
2 months ago
I’m a very long standing customer, well done for providing across the ages.
Excellent. A spare button supplied on the red shirt was broken in the packet. I phoned customer service and a replacement came very quickly. Well done Ida in customer services. Thank you for...
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Christiane Mally
Feefo-verifisert
DEU
2 months ago
Hva Christiane Mally sa om Long Tall Sally:
Sehr zufrieden
Lieferung ist schnell, trotz das es aus England kommt.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.