Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Long Tall Sally Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

SJ

Susan Jones

Feefo-verifisert

GBR

2 months ago

Hva Susan Jones sa om Long Tall Sally:

Nice

Easy to order online, arrived on time

0

Pålitelig kunde

Feefo-verifisert

2 months ago

I appreciate LTS helping to locate the item and refund the lost item.

0

Pålitelig kunde

Feefo-verifisert

2 months ago

Not quality at all

There is hardly ever anything in stock and sizes and very bad quality materials and thin photos don't show anything well on any of your models

Timea

Long Tall Sally

2 months ago

Thank you for your feedback. We're sorry to hear you were disappointed with the product quality, stock availability, and product images. We appreciate your comments and will share them with the relevant teams as we continue to improve our products and online shopping experience.

0

Pålitelig kunde

Feefo-verifisert

2 months ago

Bad customer service

I had some questions but couldn’t talk to anyone, and the chat that you have is a computer that could not answer my questions. I think we should be able to talk to a customer service representative...

Les mer

Timea

Long Tall Sally

2 months ago

Thank you for your feedback. We're sorry to hear our chatbot wasn't able to assist with your questions. We appreciate your comments and will share your feedback with the relevant team as we continue to improve our customer support experience. We have reached out to you directly to assist.

0

Pålitelig kunde

Feefo-verifisert

2 months ago

Long!

I love that I can collect my order from a local shop for free. I just wish they stocked extra long trousers in store.

0

OR

Olga Rotmann

Feefo-verifisert

DEU

2 months ago

Hva Olga Rotmann sa om Long Tall Sally:

Спасибо большое за быструю доставку и приятную коммуникацию.

0

SI

Siriol

Feefo-verifisert

GBR

2 months ago

Hva Siriol sa om Long Tall Sally:

Not happy with customer service.

Not happy with customer service. I bought a pair of shoes and they were way too big. Unable to simply exchange them for a smaller size, I had to return them and pay a re-stocking fee. I also paid...

Les mer

Timea

Long Tall Sally

2 months ago

Thanks for your feedback — we’re sorry to hear about the sizing issue and the frustration with return fees and voucher handling. We understand how disappointing this experience has been and will pass your comments on for review.

1

Pålitelig kunde

Feefo-verifisert

2 months ago

Beware of buying from this company.

I am still awaiting credit for this returned merchandise. I have an acknowledgement of receipt of the merchandise but so far no money has been returned to me.

Timea

Long Tall Sally

2 months ago

It would seem at the present time we are yet to receive your return parcel, We’ll send you an email as soon as your return has been processed and the funds will take 3-5 working days to reach your account. We kindly ask to allow up to 28 working days for returns to reach our warehouse and a refund to be processed. (Not including weekends or bank holidays) You will be notified via email once a refund has been issued. If it has passed this time frame please provide your tracking number and a list of the item/s returned Thank you

0

DJ

Feefo-verifisert

CAN

2 months ago

Hva DJ sa om Long Tall Sally:

Loooong time for refunds on returns

Not pumped with paying $27 in postage for a return. Also, I've been waiting over 3 weeks for a refund. Still not even notifed that it was refunded.

Timea

Long Tall Sally

2 months ago

It would seem at the present time we are yet to receive your return parcel, We’ll send you an email as soon as your return has been processed and the funds will take 3-5 working days to reach your account. We kindly ask to allow up to 28 working days for returns to reach our warehouse and a refund to be processed. (Not including weekends or bank holidays) You will be notified via email once a refund has been issued. If it has passed this time frame please provide your tracking number and a list of the item/s returned Thank you

0

CH

Christine

Feefo-verifisert

USA

2 months ago

Hva Christine sa om Long Tall Sally:

Nice weight for warmer weather and great prints

Received order quickly. Got what I ordered- didn’t have any interaction with customer service

0

Long Tall Sally-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?