can't figure out why I waited so long to come back for clothes. so happy I did. won't wait next time! Thanks
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Del
SC
Sherry C.
Feefo-verifisert
CAN
4 days ago
Hva Sherry C. sa om Long Tall Sally:
Service was good overall. However, I find their return process and costs from Canada too much, thus I had stopped shopping with them for a long while, especially since going online only. These pieces...
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0
Del
Pålitelig kunde
Feefo-verifisert
4 days ago
Poor Choices
They sent a UK 8, not a US 8 on some items and others were not received. LTS Customer Service didn't/wouldn't resolve this issue plus I have to pay for return shipping. It's so disappointing as a...
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Ida
Long Tall Sally
4 days ago
Thank you for sharing your feedback. We’re truly sorry for the disappointment and frustration caused by receiving incorrect sizing, missing items, and the difficulty you experienced when trying to get this resolved. We understand how especially frustrating this is when shopping for tall clothing, where options can already be limited. This is not the experience we want for our customers, and we sincerely apologise for the inconvenience and time this has cost you.
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Del
SH
Stephanie Holzhauer
Feefo-verifisert
4 days ago
Hva Stephanie Holzhauer sa om Long Tall Sally:
I appreciate that the clothes are made specifically for tall women
Ida
Long Tall Sally
4 days ago
Thank you so much for your feedback! We’re really pleased to hear that you appreciate our clothes being designed specifically for tall women. It means a lot to us!
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Del
FH
Frances Hodgkinson
Feefo-verifisert
GBR
4 days ago
Hva Frances Hodgkinson sa om Long Tall Sally:
Sleeve lengths work well as a taller person
Excellent service. Well packaged and delivered on time. No issues with returns and refund.
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Del
BH
Barb Hartzog
Feefo-verifisert
USA
5 days ago
Hva Barb Hartzog sa om Long Tall Sally:
Great pants, jeans and service!
Shipping takes a little long, but that can’t be helped.
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Del
Pålitelig kunde
Feefo-verifisert
5 days ago
Poor customer service.
Ordered 3 items. Received all of them two sizes too small. Sloppy! To get proper customer service took forever.
Ida
Long Tall Sally
5 days ago
We’re very sorry to hear about the sizing issue with your order and apologise for the frustration caused. We did respond to your query within 24 hours, but we understand that waiting can still feel frustrating. We’re always working to improve both our products and customer service experience, and we appreciate your feedback.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.