Returning items was easy enough but it took nearly a week from sending back to getting a refund - having been pushed into getting an evoucher over a card refund this meant I have had to wait another...
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Izzy
Long Tall Sally
1 month ago
Thank you for sharing your feedback. We’re pleased to hear that the return process itself was straightforward, but we’re sorry for the frustration caused by the time taken to process your refund and the delays this created with placing a new order.
We understand that waiting for a refund, especially when you’re eager to reorder items in the correct size, can be disappointing. We appreciate your patience and have taken your comments on board as we continue to review and improve our returns and refund experience.
0
Del
Pålitelig kunde
Feefo-verifisert
1 month ago
Summer trousers
Plenty of notice about delivery and came very quickly
0
Del
JH
Jennifer Hunter
Feefo-verifisert
USA
1 month ago
Hva Jennifer Hunter sa om Long Tall Sally:
The jeans we ordered arrived in a timely manner.
0
Del
Pålitelig kunde
Feefo-verifisert
1 month ago
Stylish items
Wonderful stylish selection but why does nothing ever change with the shipping costs?
It has been mentioned many times that shipping is too expensive, why does one have to pay again for returning and...
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1
Del
Pålitelig kunde
Feefo-verifisert
1 month ago
Awesome selection!
Awesome products, but shipping rates are very expensive. I also wonder why people outside the UK can not have a reward system.
0
Del
JO
Joanne
Feefo-verifisert
ZAF
1 month ago
Hva Joanne sa om Long Tall Sally:
Really bad customer service never to be repeated
Can’t get anyone to help me with a workable solution and I spent a lot of time f money. Devastated
0
Del
PA
Patricia
Feefo-verifisert
NLD
1 month ago
Hva Patricia sa om Long Tall Sally:
Super!
Super! Snel geleverd.
0
Del
ST
Sara Taylor
Feefo-verifisert
GBR
1 month ago
Hva Sara Taylor sa om Long Tall Sally:
Lovely leather trousers but mis sold as length not as described
Item not as described
0
Del
Pålitelig kunde
Feefo-verifisert
1 month ago
Quality challenges
Since it was sold the quality of the products ****.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.