Excellent service, was promptly called after items paid for were found to be out of stock. I was informed they would be 4 to 6 weeks and offered a refund, I declined and said I'd wait. They arrived...
Lots of excuses. Did not phone back
Still waiting for item 2 weeks later!!!
Sales
Keen's Tackle and Guns
6 years ago
Hi Jamie,Thank you for your feedback.
We are sorry to learn that you did not receive your order. The item was dispatched from the shop and a tracking number has been forwarded to you. As discussed on the phone we have also sent a replacement order. We take great pride in our customer service and prompt delivery times and thank you for bringing this to our attention. Due to the covid pandemic and these difficult times we are continually monitoring our stock levels .
Regards
Keens
Produktanmeldelser
Sales
Keen's Tackle and Guns
6 years ago
Hi Jamie,Thank you for your feedback.
We are sorry to learn that you did not receive your order. The item was dispatched from the shop and a tracking number has been forwarded to you. As discussed on the phone we have also sent a replacement order. We take great pride in our customer service and prompt delivery times and thank you for bringing this to our attention. Due to the covid pandemic and these difficult times we are continually monitoring our stock levels .
Regards
Keens
Brilliant company. Quick response to inform me of available stock of braid and sent out my new rod the following day - allowing me to put a bend in the rod at the weekend.
Great service at a great...
Keen's Tackle and Guns is Wales' largest fishing tackle and hunting store. We offer an extensive range of products for all types of Angler and Huntsmen within our 2 large stores and via our online website.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Keen's Tackle and Guns is Wales' largest fishing tackle and hunting store. We offer an extensive range of products for all types of Angler and Huntsmen within our 2 large stores and via our online website.
