Advertised as reduced from £80 to £30 the sweater was attractive. Received in good time.
When unpacked, I found a ‘genuine’ , not reduced price label giving the value as £20.
What would cross your...
Les mer
Customer Services
JOY
6 years ago
Hello,
Thank you for leaving us the review- as we said via email, we are really sorry about this mistake. We must have accidentally forgotten to update the price again on the website even though we did on the product itself. If this happens to anyone we will immediately refund the difference. Again, we are sorry that this has happened. The eCommerce team has since updated the price online. We aim to be fair and just company but sometimes accidents happen but we will always take responsibility and correct them.
JOY x
Kjøpsdato: 04/01/2020
0
Del
PD
Peter Dixon
6 years ago
Hva Peter Dixon sa om JOY:
Arrived really quickly
Customer Services
JOY
6 years ago
Hello,Thanks for the fab review! I hope you had a great weekend :)
JOY x
The coat I ordered was of excellent quality but the colour and length were not suitable for me.
I returned it and received my money back the next day. I was very impressed.
Customer Services
JOY
6 years ago
Thank you for the great review! I hope you're having a good day!JOY x
Kjøpsdato: 01/01/2020
0
Del
Pålitelig kunde
6 years ago
Perfect
Produktanmeldelser
Kjøpsdato: 01/01/2020
0
Del
Pålitelig kunde
6 years ago
Prompt and efficient service. Very pleased.
Customer Services
JOY
6 years ago
Thank you for the great review!I hope you have a good day and a fab weekend :)
JOY x
My first experience with Joy was a mixed one. I ordered some sale items which were delivered promptly and that I am very happy with. Good quality, value and accurate sizing. However, upon checking my...
Les mer
Customer Services
JOY
6 years ago
Hi,Thank you for your feedback.
We have now since got a voicemail system for future issues.
I am glad this issue was dealt with so promptly. Over the Christmas/NYE period we have had some time off explaining the lack of response- I am so sorry about this!
I hope you're having a lovely 2020 so far :)
JOY x
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
