Hi Kim,
Thank you for your review.
We're sorry to hear that the pliers haven't performed as you expected. These pliers are designed specifically for making square loops, so we would ike to better understand the issue you're experiencing.
If you're happy to do so, please send us a short video to help@jewellerymaker.com demonstrating how you're using the pliers. Our team will be happy to review it and provide further guidance to help achieve the intended result.
If you would prefer not to troubleshoot the issue and are unhappy with the product, you're welcome to return it within 30 days for a full refund.
We're sorry for any disappointment caused, and if there's anything else we can assist you with, please don't hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
Jewellery maker does not seem to have such good quality beads as they used to, unfortunately, a few of the strands I have received lately have been of poor quality and I have had to return them....
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Produktanmeldelser
Jayne
JewelleryMaker
2 days ago
Hello,
Thank you for your review.
We are very sorry to hear that you were dissatisfied with the quality of your purchase, which did not meet with your expectations. We really want our customers to be happy with everything they purchase from ourselves and we regret that on this occasion that has not been the case.
The quality of our products is very important to us, and your feedback has therefore been passed over to the relevant members of our team to be looked at further.
We can confirm that your returns have been received, and a refund has been authorised for you.
Please do not hesitate to contact us should you haveany further queries.
Kind regards,
JM.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website