Poor communication. Took down wrong e-mail address and therefore did not get confirmation of booking. Promised within an hour and after a day I had to telephone to ask why no confirmation. This...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, I do apologise for the spelling mistake in your email address that meant the first time of sending your confirmation this never arrived to you. I can see this was rectified the following day with our customer service team and we hope this didn't spoil your time away in Jersey!
Easy to deal with by phone and email. Friendly helpful and swift replies so I knew what was happening. Late change easily accommodated really good service. Would use again rather than book things...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, we are glad you enjoyed booking with JerseyTravel and the service you received was helpful and friendly. We look forward to welcoming you back on a future trip to the Channel Islands!
Produktanmeldelser
Kjøpsdato: 06/09/2021
0
Del
MD
Mrs J Dougal
5 years ago
Hva Mrs J Dougal sa om Jerseytravel:
Excellent service all bookings flights hot6and transfer excellent
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback we are glad you had a good holiday in jersey
Produktanmeldelser
Kjøpsdato: 26/08/2021
0
Del
Pålitelig kunde
5 years ago
Very simple to book.
They were also cheaper than a local travel agent.
All covid rules explained.
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, we are glad we could provide a simple booking process and the price that was appealing to you, we look forward to welcoming you back to Jersey on a future occasion
Produktanmeldelser
Kjøpsdato: 04/09/2021
0
Del
MC
Ms M Cronan
5 years ago
Hva Ms M Cronan sa om Jerseytravel:
Was told there was a 10kg luggage with our flight when we booked
Arrived at airport to find there was no 10kg luggage so had to pay at airport.
Haven't travelled with them before but will definitely use them again everything so straight forward sending emails and full travel information what was great was flying from our local airport home...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your kind words we are glad you had a lovely time again and please do not hesitate to come back to us at Jersey Travel should you wish a future trip away!
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
