The only prolblem I have is that overnight their Next Day Delivery charge went from the Normal £2.50 to £12.50. They have taken advantage of the COVID 19 situation to make more money
Jorge
Jackson's Art Supplies
6 years ago
Thank you for taking the time to complete the feedback via Feefo.
We have amended our priority delivery pricing due to the exceptional number of orders we were receiving. This was causing delays for other orders as our warehouse has been overwhelmed since the lockdown.
We did not wish to take the priority delivery option away entirely for those who needed their supplies urgently. To avoid such drastic action we opted instead for a temporary increase for priority deliveries only.
All other shipping methods were kept the same as before, and both standard and priority services still enjoy price deductions depending on the overall amount of the order.
Our current price for next day is £12.50 for orders under £39.00 £7.50 for orders over £39.00 and £2.50 for orders over £100.00 We still think this is a good value service and allows us to serve all our customers fairly during this challenging time. We will revert this as soon as we are able to of course.
Jacksons Art Supplies are the UK s leading mail-order supplier of art materials for the amateur and professional artist. Huge range, great service and unbeatable prices.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Jacksons Art Supplies are the UK s leading mail-order supplier of art materials for the amateur and professional artist. Huge range, great service and unbeatable prices.
