Service is ok. But wouldn’t refund my money when Covid hit. Wouldn’t respond to emails. Only going with you because you cover Covid which is mandatory for my next trip. Won’t be using you again when...
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David Mayo
InsureandGo Aus
4 years ago
Hi Linda,
I am sorry to hear about your experience. We offered our customers the option to request a credit or a partial refund on their policies, if their trip was impacted by Covid-19. You can submit a complaint to our team by emailing complaints@insureandgo.com.au and our team will look into your case in detail.
Regards,
The InsureandGo Team
Produktanmeldelser
David Mayo
InsureandGo Aus
4 years ago
N/A
Kjøpsdato: 08/04/2022
0
Del
GH
Graham Haswell
Feefo-verifisert
Unit 3-58 picnic point esplanade Maroochydore qld
4 years ago
Hva Graham Haswell sa om InsureandGo Aus:
I was eligible for seniors travel insurance but didn’t find that until I paid the full wack . We had a coupon too and that didn’t activate either 😂😂😂
A bit deceptive, I thought I was buying an innovative product that was cheaper but it ended up being the same and quite expensive.
David Mayo
InsureandGo Aus
4 years ago
Hi Guy,
I am sorry to hear about your experience. If you are not happy with the product, there is a 14 days cooling of period to cancel the policy and receive a refund. You can also submit a formal complaint by emailing complaints@insureandgo.com.au.
Regards,
The InsureandGo Team
Fast and efficient quote without the usual distracting nonsence. The quote was easy to get and it clearly spelt out what was covered. The online interface is excellent
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
