I rang Insure and Go with a question about natural disasters. The gentleman on the phone was able to quickly advise me. I've since been told that you can get a cheaper price by ringing. If that is...
I purchased there travel insurance and I never received a confirmation email or policy documentation. I emailed asking for it as they took my money. I’ve been away 7 days of a 9 day trip and have not...
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David Mayo
InsureandGo Aus
2 years ago
Hi Anna,
I am sorry to hear about your feedback. I have sent this to our Customer Service Manager so that they can check why there was a delay in getting back to you, as we always aim to respond to customers promptly. I sincerely apologize for this.
Our team will be in touch soon, but if you need any help in the meantime, please call us on 1300 401 177.
Regards,
The InsureandGo Team
They provide insurance at a cost that is reasonably cheap. They are clear about what it covers and what it does not. We are repeat customers although we have not had to make a claim during any of our...
No actual customer service. Simply bought a product online.
Produktanmeldelser
Kjøpsdato: 29/02/2024
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Feefo-verifisert
2 years ago
The price was good. However that is only half the story. Fortunately I didn't need to claim. That's the other half of the story and there seem to be plenty of negative comments on the internet about...
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
