Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Lumina Energy-anmeldelser

Viser alle 107 anmeldelser

Ship on Shore

Feefo-verifisert

Sheerness

1 year ago

Hva Ship on Shore sa om Lumina Energy:

Sally Paterson

Sally has looked after our contracts for years always there to help and support us.

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback regarding our energy consultant Sally. We're so pleased you are happy with the support you received. We look forward to continuing working with you.

Tech Reline Ltd

Feefo-verifisert

Tunbridge Wells

1 year ago

Hva Tech Reline Ltd sa om Lumina Energy:

Techreline renewal

As always, good service, accurate information and pleasant friendly interaction

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback. We're pleased you were happy with our service to you. Look forward to working with you again in the future.

Mr Andre Whelan T/A Whelans

Feefo-verifisert

Blue Town

1 year ago

Hva Mr Andre Whelan T/A Whelans sa om Lumina Energy:

Amazing service as always

Once again the year/years have flown by and our energy supplier told us our contracts were coming to an end, which was passed onto our agent Sally and just like previous times it was dealt with...

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Customer Support

Lumina Energy

1 year ago

Thank you once again for your feedback on our service and working with our fantastic energy consultant Sally, we will pass this feedback on. We look forward to working with you again!

JE North TA Masons

Feefo-verifisert

Abingdon

1 year ago

Hva JE North TA Masons sa om Lumina Energy:

Being made to feel comfortable with Lumina and Holly

Always nice to speak to someone who understands what you are looking for and can understand your personal requirements. Right from the start speaking to Holly felt so much different to the normal...

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Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback especially about our brilliant Account Manager, Holly. We are so pleased you were happy with the solutions she found and the quality of our service. We look forward to working with you again in the future.

Pålitelig kunde

Feefo-verifisert

1 year ago

Very Good

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback. We look forward to working with you again in the future.

Pålitelig kunde

Feefo-verifisert

1 year ago

Outstanding job

Andrew always been helpful and on point when it comes to find the bed prices. He is at the end of an email always.

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback, particularly for our Account Manager, Andrew. We look forward to working with you again in the future.

Keystone Restoration Ltd

Feefo-verifisert

Longfield, Kent

1 year ago

Hva Keystone Restoration Ltd sa om Lumina Energy:

Very Helpful and professional

Elle-Mae was very helpful and answered all my queries. Elle-Mae was very patient and happily sent over alternative quotations or amendments as per my requests. Very professional and guided me through...

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Customer Support

Lumina Energy

1 year ago

Thank you for your feedback, especially for our energy consultant Elle-Mae. We're so pleased you are happy with the support you received. We look forward to working with you again in the future.

John C Craddock

Feefo-verifisert

Freshwater

1 year ago

Hva John C Craddock sa om Lumina Energy:

Reliable and genuine.

Sally has always been very helpful and genuine. She always replies to any queries we have had and has never failed to answer any.

Customer Support

Lumina Energy

1 year ago

Thank you for your feedback and sharing your experience of working with our energy consultant Sally. We look forward to working with you again in the future.

THE GROUNDWORK SOUTH TRUST LIMITED

Feefo-verifisert

Uxbridge

1 year ago

Hva THE GROUNDWORK SOUTH TRUST LIMITED sa om Lumina Energy:

Simon is excellent

Simon is fair and has offered has a good range of quotes to choose. The also highlighted any pitfalls and after sale care was brilliant too.

Customer Support

Lumina Energy

1 year ago

Thank you for your feedback and sharing your experience of working with us, particularly our Account Manager, Simon. We look forward to working with you again in the future.

DELRON SERVICES LIMITED

Feefo-verifisert

Maidstone

1 year ago

Hva DELRON SERVICES LIMITED sa om Lumina Energy:

Super helpful, thank you!

Sally has always been super helpful since we started using Lumina about 18 months ago. There has never been any "pestering", unlike other energy brokers. We would happily recommend their service to...

Les mer

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback regarding our energy consultant Sally and her service to you for your energy contract. We look forward to working with you again in the future.

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