The book I wanted and thought I ordered wasn't the book on my receipt, one I'd not even looked at and a completely different book. Reported error instantly, was told order for book I didn't want was...
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Serena Nye
Hive
9 months ago
We are sorry to hear we were unable to cancel your order once it was placed. We are pleased you were able to refuse the delivery. Our customer service team emailed you on the 16/12/25 confirming your order was back with us and your refund had been processed. I hope this has now been received, please email us back if not and we can investigate this for you.
Pålitelig kunde
9 months ago
I confirmed on 18th that it was received, 2 weeks after I returned the wrong books but seems you can't see this. Thanks.
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.