1. No long phone queue 2. No endless options to listen too. 3. Speaking to a knowledgeable service agent at the outset.
Helpdesk team
Hargreaves Lansdown
4 years ago
Hello,
We constantly strive to provide the best possible customer service and to enable our clients to make informed decisions, so it's great to hear that this has been your experience. Thanks for sharing.
Best wishes,
Lucie
Client for 20 years. Service is always excellent. Prompt to answer phone enquiries. Secure messaging service. Courteous staff.
Helpdesk team
Hargreaves Lansdown
4 years ago
Hi,
It's great to hear that you've been experiencing the high levels of customer service that we strive for over these past 20 years. Thanks for taking the time to share your experience.
All the best,
Lucie
All seems designed to help the client, Not over impressed with the JP Morgan recommendation put together by HL staff. Should make it easier to find out how you pay for and select your shares....
Les mer
Helpdesk team
Hargreaves Lansdown
4 years ago
Hi,
Thanks for leaving a review.
I’m sorry to hear this. We have some useful tutorials available on how to buy shares, also if there’s a share you’re interested in which isn’t available on the HL Platform, then please contact our Helpdesk and we can look to make this available.
Should you ever need a hand with anything our Helpdesk will gladly help, so please don't hesitate to get in touch.
Take care,
Parvez
Kjøpsdato: 15/07/2021
0
Del
CR
Christine Rattenbury
Porthcawl
4 years ago
Hva Christine Rattenbury sa om Hargreaves Lansdown:
Hi,
Thanks for sharing your review.
Best wishes,
Lucie
Kjøpsdato: 14/07/2021
0
Del
VC
valued client
4 years ago
Hva valued client sa om Hargreaves Lansdown:
Very helpful staff, no waiting for hours on the phone either......not a single covid excuse....how refreshing.
Helpdesk
Hargreaves Lansdown
4 years ago
Hi,
Thanks for sharing your review. It's brilliant to hear that you've had such a good experience when contacting our Helpdesk. We hope you continue to enjoy using the HL platform.
All the best,
Lucie
Simple, effective systems to offer a service that other financial institutions don't appear to offer.
Helpdesk
Hargreaves Lansdown
4 years ago
Hello,
Thanks for taking the time to leave a review of our platform. Please don't hesitate to contact our Helpdesk team if you're ever in need of assistance.
Best wishes,
Lucie
We’re the UK’s number 1 investment platform for private investors. For over 35 years we've helped investors save time, tax and money on their investments. Today we're trusted with more than £86 billion by 1,015,000 clients.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
We’re the UK’s number 1 investment platform for private investors. For over 35 years we've helped investors save time, tax and money on their investments. Today we're trusted with more than £86 billion by 1,015,000 clients.