Hva Mr Joslin sa om Handicare working with Age UK Trading:
Ridiculous that they try to market 2 different brands of the same product at different prices competing with themselves.
Sarah
Handicare working with Age UK Trading
9 years ago
Thank you very much for your valuable feedback and I am delighted to hear that you were very happy with both the final product and installation. The two different brands you refer to, Handicare working with Age UK and Companion Stairlifts, are two separate companies offering different services to customers and as such, would never compete with each other. I would like the opportunity to discuss this with you at your convenience to clarify the relationship between the two companies and to understand how this misunderstanding has arisen. I look forward to speaking to you in the near future. You can reach me on 08000198625, Sarah Sutcliffe, SCSV mgr
Produktanmeldelser
Sarah
Handicare working with Age UK Trading
9 years ago
We really appreciate these comments and are so pleased to hear that you regard our product as excellent and were happy with the professional service provided by the installers provided. Thank you for taking the time to let us know.
Efficient and reassuring. Very quick (which we needed). Careful to assess needs and recommend the right product.
Only issue was that they did not advise on the installation date until the morning...
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Sarah
Handicare working with Age UK Trading
9 years ago
We really appreciate your feedback and are pleased that overall the process was smooth and efficient. Sorry to hear that was a hiccup about advising you of the installation date, this should defintiely not happen, thank you for letting us know about it. It's by hearing from customers like you that we can improve for the future.
Produktanmeldelser
Sarah
Handicare working with Age UK Trading
9 years ago
Delighted to hear that you are finding our stairlift easy to operate and that is has been correctly assessed to meet you needs, this is great news for us.
Everything went well. Ours was quite a complicated installation in a GP surgery. Pre-sale support was great, very pro-active and the installation was done superbly well. All in all a very...
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Sarah
Handicare working with Age UK Trading
9 years ago
Thank you so much for your very positive feedback, we strive to provide excellent customer service and so it's great to know that we are achieving this. Delighted to hear that the whole team played their part in providing a professional service, thank you for letting us know.
Kjøpsdato: 01/08/2017
0
Del
Pålitelig kunde
Feefo-verifisert
9 years ago
At every stage, my mother was treated respectfully, everything was clearly explained. As a result, at 92, she felt confidently happy to adapt to this change.
Sarah
Handicare working with Age UK Trading
9 years ago
Thank you so much for your comments, we are delighted to hear that our team have behaved with such professionialism and sensitivity. It 's really great to know that your mother is happy with our service, thank you for taking the time to let us know.
Produktanmeldelser
Sarah
Handicare working with Age UK Trading
9 years ago
We are really pleased to hear that your mother is finding the stairlift easy to use, thank you for your feedback.
Very happy with the product, price and service.
I've since recommended Handicare to a friend looking to purchase a stair lift.
Sarah
Handicare working with Age UK Trading
9 years ago
Thank you so much for this feedback, we are delighted to hear that you have been so happy with the service & product and have felt able to recommend us to a friend. This is just what we aim for, thanks for taking the time to let us know.
Produktanmeldelser
Sarah
Handicare working with Age UK Trading
9 years ago
We are really pleased to hear that our stairlift is proving so useful. We really appreciate your comments.
Kjøpsdato: 19/07/2017
0
Del
MR
Mr
Feefo-verifisert
London
9 years ago
Hva Mr sa om Handicare working with Age UK Trading:
Simple to use website.Fast delivery
Sarah
Handicare working with Age UK Trading
9 years ago
Delighted to hear that you have found our website user friendly and that our service has been prompt. Thanks very much for your feedback.
Kjøpsdato: 12/12/2016
0
Del
Pålitelig kunde
Feefo-verifisert
9 years ago
Several issues:
- Inability to deal appropriately with an order placed on behalf of a person with Alzheimers by the person holding their power of attorney
- Customer service centre failed to...
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Sarah
Handicare working with Age UK Trading
9 years ago
Thank you so much for your feedback, I am very sorry to hear that you are disappointed with our customer service. I will be in touch with you directly very soon as we take this extremely seriously. Thank you for letting us know.
Produktanmeldelser
Sarah
Handicare working with Age UK Trading
9 years ago
We appreciate your comments and are pleased to hear that our stairlift is functioning well for you.
Kjøpsdato: 18/07/2017
0
Del
MY
Mrs Young
Feefo-verifisert
9 years ago
Hva Mrs Young sa om Handicare working with Age UK Trading:
Very good.
Sarah
Handicare working with Age UK Trading
9 years ago
Thank you for your feedback, we are really pleased to hear that your are happy with our customer service.
Produktanmeldelser
Sarah
Handicare working with Age UK Trading
9 years ago
We are delighted that the installation has been so smooth , we really appreciate your comments.
Kjøpsdato: 25/07/2017
0
Del
MC
Mr Cross
Feefo-verifisert
9 years ago
Hva Mr Cross sa om Handicare working with Age UK Trading:
Excellent
Sarah
Handicare working with Age UK Trading
9 years ago
Thanks for your feedback, we are delighted to hear that you have experienced excellent customer service, this is just what we aim for!
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.