Awful service. Delivered the incorrect product, and then proceeded to claim it was not the wrong product and are currently refusing to refund and collect it. Astonishing.
Produktanmeldelser
Jessica Horseman
Hallstone Direct
3 years ago
Thank you for your feedback. I am really sorry to hear you were not entirely happy with the product you received on this occasion. I can see this matter has now been fully resolved and if we can be of any help in the future please don't hesitate to get in touch.
Well priced with a good choice of delivery options
Produktanmeldelser
Jessica Horseman
Hallstone Direct
3 years ago
Thank you very much for taking time to leave us feedback, it is very much appreciated. Please don't hesitate to contact us if you need anything in the future.
Kjøpsdato: 23/09/2022
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Pålitelig kunde
3 years ago
Excellent quality grass and delivery was great and on time will definitely recommend.
I had appalling customer service from Hallstone Direct where they blamed me mostly for their errors with their IT system. I would avoid at all costs - they may be cheap, but that leads to poor...
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Produktanmeldelser
Jessica Horseman
Hallstone Direct
3 years ago
Thank you for your feedback. I am really sorry to hear about your delivery issues, this was due to an upload error on our system which was a very unusual situation and I can only apologise for your experience. Please be assured the issue has been raised internally for investigation to prevent this from happening again. Once again, please accept my sincerest apologies for the problems you encountered and if we can be of any help in the future please don't hesitate to get in touch.
Hallstone Direct supplies sustainable and responsibly sourced Landscape & Garden products to trade and retail customers such as Turf, Topsoil, Bark Mulch and Wood Play Chippings with free delivery to over 85% of UK mainland addresses.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Hallstone Direct supplies sustainable and responsibly sourced Landscape & Garden products to trade and retail customers such as Turf, Topsoil, Bark Mulch and Wood Play Chippings with free delivery to over 85% of UK mainland addresses.