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Great Rail Journeys-anmeldelser

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

The leader in escorted rail holidays

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Great Rail Journeys er ikke lenger en aktiv Feefo-kunde
Viser alle 3,472 anmeldelser
MB
Mr T Burke
4 years ago
Kjøpsdato: 31/01/2020
Hva Mr T Burke sa om Great Rail Journeys:
Long time to receive refund
We have been waiting since April for the refund for the tour we boked
1
Del
Pålitelig kunde
5 years ago
Kjøpsdato: 03/06/2020
Excellent service
Great service across both email and phone when contacting them about upgrades.
2
Del
SJ
Stephen Johns
5 years ago
Kjøpsdato: 30/01/2020
Hva Stephen Johns sa om Great Rail Journeys:
WARNING BEFORE BOOKING. Check current refund policy first.
Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions. ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.
34
Del
Pålitelig kunde
5 years ago
Kjøpsdato: 19/05/2019
Very pleased you have been able to move our trip to 2021. Can we have the same cabin number please?
5
Del
Pålitelig kunde
5 years ago
Kjøpsdato: 15/01/2020
Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.
7
Del
MA
Mr A Addison
5 years ago
Kjøpsdato: 07/02/2020
Hva Mr A Addison sa om Great Rail Journeys:
Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...

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6
Del
CH
Carrie Hill
Bath
5 years ago
Kjøpsdato: 07/08/2019
Hva Carrie Hill sa om Great Rail Journeys:
Disappointing cancellation of holiday
The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .
4
Del
Pålitelig kunde
5 years ago
Kjøpsdato: 10/02/2020
Booking done well.
6
Del
MR
Mr A Ritchie
Milton Keynes
5 years ago
Kjøpsdato: 15/01/2020
Hva Mr A Ritchie sa om Great Rail Journeys:
Never again
Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...

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9
Del
MB
Mr D Brewer
5 years ago
Kjøpsdato: 12/01/2020
Hva Mr D Brewer sa om Great Rail Journeys:
A very sad saga indeed.
Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered. They say their own insurance policy sold by and...

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6
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Om Great Rail Journeys
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
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Om Great Rail Journeys
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.