The costumer SUPPORT is very bad and they are not available by phone at tour start if you have a important question. I can not recommend Gray Line.
Andrei
Gray Line Iceland
3 years ago
Thank you for taking the time writing us this review.
We regret to see you feel this way but we can understand you, since you missed the pick up for the tour.
As we have explained over email and in the confirmation you received along with the voucher, designated pick up location for your accommodation, due to traffic restrictions, was from a certain bus stop.
We booked the Sky Lagoon + transfer from the hotel. But nowhere was mentioned that the transfer from the hotel is actually to the main bus station, and there we had to go into another bus. This took...
I found this incredibly boring. The tour guide was not interactive with the passengers at all and bored us all to death that almost the whole coach was asleep. Iâm not interested in horses or...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
VÄre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kÄres pÄ grunnlag av vurderingene de fÄr fra kundene sine.
Vi samler uavhengig inn tilbakemeldinger pÄ vegne av virksomhetene som samarbeider med oss. Plattformen vÄr tar bare kontakt med bekreftede kjÞpere, sÄ du kan vÊre sikker pÄ at du leser anmeldelser fra ekte kunder.
Bare kunder med kjĂžpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved Ă„ ta kontakt med kjĂžperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved Ă„ knytte dem til et salg eller en transaksjon. Folk inviteres bare til Ă„ legge igjen en anmeldelse etter at de har kjĂžpt noe fra virksomheten.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.