As mentioned, not happy with not being offered a refund of some kind.
Produktanmeldelser
Andrei
Gray Line Iceland
1 year ago
We understand how disappointing it must have been to miss out on seeing the Northern Lights, especially since it’s such a highlight for visitors to Iceland. While weather conditions are unpredictable and out of our control, we recognize that our refund policy may not align with everyone’s expectations. Your feedback is valuable, and we appreciate you sharing your perspective. We will take this into account as we continuously review and improve our services.
regards,
Gray Line Team
Kjøpsdato: 17/02/2025
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Andrei
Gray Line Iceland
1 year ago
Thank you for your rating! We appreciate your support and look forward to serving you again in the future.
Kind regards,
Gray Line Iceland
We’re sorry to hear about your experience and the frustration with the additional charges. It’s disappointing that you didn’t receive a timely response to rectify the issue, and we understand how that could have been avoided with better communication. We also regret that your in-person experience wasn’t as welcoming as it should have been. Your feedback is valuable, and we’ll work on improving both our customer service and response times.
Kjøpsdato: 14/02/2025
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Produktanmeldelser
Kjøpsdato: 14/02/2025
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Produktanmeldelser
Kjøpsdato: 14/02/2025
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Easy to book
Great to have option for hotel pick up
Just couldn’t add tickets to phone wallet but that may have been me!
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Wow! Thank you for the review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Dear Customer,
Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Dear Customer,
Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Produktanmeldelser
Kjøpsdato: 13/02/2025
0
Del
MM
Maggie Macaskill
Feefo-verifisert
Reykjavik
1 year ago
Andrei
Gray Line Iceland
1 year ago
Dear Customer,
Wow! Thank you for the 5-star review. It is a great testament to the hard work and dedication we invest in each job.
We look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,
Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.