Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Gray Line Iceland-anmeldelser

Viser alle 13,015 anmeldelser

Pålitelig kunde

Feefo-verifisert

3 years ago

Use Grayline while in Iceland

On time great people to use

Kjøpsdato: 17/06/2023

Gary Grigg

Feefo-verifisert

3 years ago

Hva Gary Grigg sa om Gray Line Iceland:

Best

Great service from their staff

Kjøpsdato: 12/06/2023

Deborah Gallagher

Feefo-verifisert

3 years ago

Hva Deborah Gallagher sa om Gray Line Iceland:

Prompt & we'll organised

Well organised trip. Pick up from hotel. Prompt service. Good stop destinations

Kjøpsdato: 11/06/2023

Radoslaw Rejman

Feefo-verifisert

3 years ago

Hva Radoslaw Rejman sa om Gray Line Iceland:

Misleading reservation form UX, declined refund for missed bus

The reservation form UX is misleading and led me to a wrong bus terminal.. Finally missed the bus and had to take a ride with another company. Refund claim was subsequently declined by Gray Line.

Andrei

Gray Line Iceland

3 years ago

Thank you Radoslaw for taking the time in writing us about your experience. As we have explained in the email we sent you, the location of our Terminal is mentioned on the webpage you booked the ticket from as well in the confirmation email you received when booking was confirmed and also in the voucher. We make sure that our customers have all the information needed in order to locate the terminal ( Reykjavik Terminal - Skógarhlíð 10 same location as Bus Hostel) before and after booking is completed. We regret to see that you went to a different terminal but as seats were reserved according to the booking made we cannot refund you for this purchase.

Produktanmeldelser

Kjøpsdato: 16/06/2023

Michael Lumsden

Feefo-verifisert

Enschede

3 years ago

Hva Michael Lumsden sa om Gray Line Iceland:

Both the guide and driver were excellent.

Much cheaper than the excursion from the cruise ship

Produktanmeldelser

Kjøpsdato: 09/06/2023

Chandra Vaidyanath

Feefo-verifisert

3 years ago

Hva Chandra Vaidyanath sa om Gray Line Iceland:

The guide Elle was very rude, Very impolite,I wish I had more space to type

The guide Elle was very rude, Very impolite,I wish I had more space to type.

Andrei

Gray Line Iceland

3 years ago

Hello Chandra! Thank you for taking the time to write us about your experience. We are deeply sorry to hear about this and we would like to hear more, therefore we invite you to write us at iceland@grayline.is with your booking reference number and more details about this case. We appreciate your support!

Produktanmeldelser

Kjøpsdato: 15/06/2023

Pålitelig kunde

Feefo-verifisert

3 years ago

Michael was an excellent tour guide, very knowledgeable and friendly…

Yes, I would certainly buy from them again. We almost always buy a tour from Gray Line no matter where we travel in the world.

Produktanmeldelser

Kjøpsdato: 14/06/2023

John Hamilton

Feefo-verifisert

3 years ago

Hva John Hamilton sa om Gray Line Iceland:

Use Grayline while in Iceland

On time very helpful and friendly driver

Produktanmeldelser

Kjøpsdato: 08/06/2023

Pålitelig kunde

Feefo-verifisert

3 years ago

The bus was on time and comfortable

Produktanmeldelser

Kjøpsdato: 11/06/2023

Uladzimir Karatkevich

Feefo-verifisert

3 years ago

Hva Uladzimir Karatkevich sa om Gray Line Iceland:

Very agradable website. Great solution to choose drop-off point. Comfortable bus, friendful driver. In addition, I changed pick-up point for city- airport transfer. It was possible only some hours...

Les mer

Produktanmeldelser

Kjøpsdato: 09/06/2023

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo

Gray Line Iceland-anmeldelser

The Golden Circle ClassicFlere anmeldelser av dette produktetVis produktnettstedetThe guide was informative, but not heavy. He was witty without being crass. The sites we visited well worth seeing.!

The Golden Circle ClassicFlere anmeldelser av dette produktetVis produktnettstedetThe places are way too crowded and the guide is least interested in explaining things to you. Busy on her phone trying to chat with her family.

The Golden Circle ClassicFlere anmeldelser av dette produktetVis produktnettstedetGood balance of different sites to visit with lots of good information to help a traveller understand the country’s highlights

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser av dette produktetVis produktnettstedetPickup was on time. Bus driver was helpful and friendly

The Sky Lagoon is breathtaking a geothermal spa in Reykjavik capital area. Relax and unwind in the great outdoors and experience the 7-step ritual forFlere anmeldelser av dette produktetVis produktnettstedetThe sky lagoon was beautiful and much better than I had imagined.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser av dette produktetVis produktnettstedetComfortable bus and friend ful driver. Understandable bus change on the Bus Terminal.

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?