The service i received was excelent great communication & smoth & fast delivery
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Del
KB
Kevin Bowie
Feefo-verifisert
27 days ago
Hva Kevin Bowie sa om Grass247:
Great product
Excellent service
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Del
DG
David Grant
Feefo-verifisert
GBR
27 days ago
Hva David Grant sa om Grass247:
Great product and great service
Great and easy service
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Del
NC
Neal Cavanagh
Feefo-verifisert
GBR
27 days ago
Hva Neal Cavanagh sa om Grass247:
St Andrew Artificial putting Turf in my Golf Sim Room
Spot on, from ordering on the easy to site to the mails and invoicing and the delivery aspects. All went smooth and delivered when they said they would.
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Del
Pålitelig kunde
Feefo-verifisert
28 days ago
Grass on decking
Efficient and speedy delivery
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Del
NA
Neil Anderson
Feefo-verifisert
1 month ago
Hva Neil Anderson sa om Grass247:
Simple easy and cheap
The service was great.Easy to order and came in extra no time
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Del
Pålitelig kunde
Feefo-verifisert
1 month ago
Great service
Easy to cut and lay
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Del
JO
jojo
Feefo-verifisert
1 month ago
Hva jojo sa om Grass247:
Cheap grass but good service
Service is a scam you pay 25 pound for names day delivery earliest one is further away than the free
Cancelled my 25 pound delivery and got feee delivery
They were good at cancelling it
Customer Services
Grass247
27 days ago
Good morning,
Thank you for taking the time to leave your feedback.
We can see that an additional payment was made to select a specific delivery date, and the date chosen is the same date on which we can see your order was delivered.
After reviewing the order details, it appears you may have needed to select an earlier delivery date at the time of ordering. We can also see that we processed a refund of the additional delivery charge, even though the order was delivered on the originally selected date.
We understand your concerns and appreciate that this may have caused frustration. A member of our Customer Care Team will be in touch shortly to discuss your order further and see if we can work towards a more positive outcome.
Kind regards,
Jenny
Grass247
0
Del
SS
Scott Sneddon
Feefo-verifisert
1 month ago
Hva Scott Sneddon sa om Grass247:
Must do better....
The customer service is far from good ,the delivery was supposed to be 2-5 days ,the 5th day a Wednesday it was cancelled via email due to a "loading issue " having demanded someone be there for...
Les mer
Customer Services
Grass247
1 month ago
Good morning,
Thank you for taking the time to raise your concerns and leave feedback. We are sorry your recent experience did not meet expectations.
Most deliveries are completed within the expected timescales, although on rare occasions unforeseen issues can cause delays. We continually review our processes to minimise these.
Our website advises that delivery timescales are estimates and not guaranteed, and that assistance may be required for heavier loads. We aim to provide this information upfront so customers can make an informed decision before ordering.
A member of our Customer Care Team will be in touch shortly to review your experience and work towards a fair and satisfactory outcome.
Kind regards,
Jenny
Grass247
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
