Awful no customer service & incompetent delivery driver - not recommended
There was no customer service and did nothing to help me or even try to.
They sent an incompetent driver who went the wrong way to me and then put down as failed. They even went pass me to go to...
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Customer Services
Grass247
1 month ago
Good morning,
Thank you for taking the time to leave your feedback following your order.
We are sorry to hear you were disappointed with the delivery service.
Our driver reported no road access on the scheduled delivery date. We can see you contacted our team, who provided options for redelivery. As deliveries are planned up to two working days in advance, redelivery would normally take place within 2–3 working days.
We are sorry this timescale was not suitable on this occasion. We can see your order has since been cancelled and your refund processed.
A member of our team will be in contact to see if there is anything further we can assist you with.
Kind regards,
Jenny
Grass247
0
Del
AB
Andrew Bannister
Feefo-verifisert
GBR
3 months ago
Hva Andrew Bannister sa om Grass247:
Can’t fault anything
0
Del
CC
Clara Chiemeziem
Feefo-verifisert
GBR
3 months ago
Hva Clara Chiemeziem sa om Grass247:
Beautiful
Very beautiful and good quality. My kids enjoy our garden now
0
Del
GR
gail robinson
Feefo-verifisert
GBR
3 months ago
Hva gail robinson sa om Grass247:
Brand new garden
Very good helpful arrived on time lady on the phone was very knowledgeable
0
Del
EG
Evelyn Graham
Feefo-verifisert
GBR
3 months ago
Hva Evelyn Graham sa om Grass247:
First class product
All done online before placing i did try the chat twice not recommended very slow to reply and never really got an answer to my queries
0
Del
OO
Oyebola Oyedele
Feefo-verifisert
GBR
3 months ago
Hva Oyebola Oyedele sa om Grass247:
Fast delivery
0
Del
Pålitelig kunde
Feefo-verifisert
3 months ago
Fabulous service, great quality
Superb service
0
Del
Pålitelig kunde
Feefo-verifisert
3 months ago
Good expectations
Internet sales just as expected
0
Del
Pålitelig kunde
Feefo-verifisert
3 months ago
Great
0
Del
SB
sarunas bruzas
Feefo-verifisert
3 months ago
Hva sarunas bruzas sa om Grass247:
The service is great quick delivery and good staff comunication
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Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
