Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Grape Tree Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 23,709 anmeldelser

Customer

Feefo-verifisert

10 years ago

Hva Customer sa om Grape Tree:

Will use again

Arrived within 4 of purchase. Very nice items and just as described. Will happily use again.

Kjøpsdato: 22/03/2016

Pålitelig kunde

Feefo-verifisert

10 years ago

very good

fast delivery. replacement items well chosen. Thanks very much

Kjøpsdato: 01/03/2016

Customer

Feefo-verifisert

Park Gate

10 years ago

Hva Customer sa om Grape Tree:

Excellent online healthy foods.....

I ordered a range of goods from Grape Tree - after having used their shop in my local shopping centre, a couple of times. The prices were all very competitive (in some cases *very* competitive) and...

Les mer

Kjøpsdato: 20/03/2016

Customer

Feefo-verifisert

10 years ago

Hva Customer sa om Grape Tree:

Very positive

Excellent service, high quality products

Kjøpsdato: 28/03/2016

Pålitelig kunde

Feefo-verifisert

10 years ago

Not sure I would order on line again.

My first online order from grapetree. Why I probably wouldn't order again. It took over a week to arrive. It came in two different packages. The delivery company wouldn't leave in the porch or with a...

Les mer

Neil

Grape Tree

10 years ago

Good morning Lindsy,

we certainly accept that there were issues from time to time with our previous courier. This is why from 29/03/2016 we moved to offer fully tracked services from Parcel Force to shorten delivery times and give customers the ability to track their order right to the door via email and SMS and rearrange delivery dates etc to suit when they are available to receive their goods.

We hope that you will consider giving us another try!

Regards

Grape Tree

Kjøpsdato: 28/02/2016

Customer

Feefo-verifisert

Horsham West Sussex

10 years ago

Hva Customer sa om Grape Tree:

My go to shop for dried fruits seeds and nuts.

Buy from two local Grape Tree shops and Internet and have recommended friends to shop there too. Quick online delivery and lovely products.

Kjøpsdato: 27/01/2016

Customer

Feefo-verifisert

London

10 years ago

Hva Customer sa om Grape Tree:

Great products for an affordable price.

Kjøpsdato: 20/02/2016

Customer

Feefo-verifisert

Caversham

10 years ago

Hva Customer sa om Grape Tree:

Thoroughly satisfactory service.

I was very pleased to be able to buy a product which was not available anywhere else. The items were well packed and arrived very quickly after ordering. I shall definitely continue to buy dried...

Les mer

Kjøpsdato: 18/03/2016

Customer

Feefo-verifisert

Staffordshire

10 years ago

Hva Customer sa om Grape Tree:

Easy order site for healthy food.

Excellent. Easy to find products I needed and to order. I have ordered before and shall do so again. I would recommend. My only problem was logging out. I did not find this easy even though I used...

Les mer

Kjøpsdato: 06/02/2016

Customer

Feefo-verifisert

West Sussex

10 years ago

Hva Customer sa om Grape Tree:

Website customer service needs improving!

Slow delivery, poor communication. Then when items did arrive they were incorrect and I ended up being refunded rather than receiving the correct items which I had asked for. Ended up going to a...

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Neil

Grape Tree

10 years ago

Good morning Amanda,

Thank you very much for your feedback, we appreciate you taking the time.

We acknowledge that there issues at times with our previous courier which is why we moved to offer fully tracked services from Parcel Force as of the end of March with the intention of improving customer experience with quicker delivery and the ability to track the status of orders all the way to your door by email and text message.

With regard to the product error we can only apologise and hope that the swift refund brought things to a close quickly and we sincerely hope that you will consider ordering online with us once again.

Regards

Grape Tree

Kjøpsdato: 26/01/2016

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?