Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

grandedigital.co.uk-anmeldelser

MH

mr henderson

Feefo-verifisert

SANDYMOOR RUNCORN

2 years ago

Hva mr henderson sa om grandedigital.co.uk:

VERY GOOD SERVICE

MY PROBLEM WAS FULLY EXPLAINED AND REMEDIAL ACTION SUGGESTED. PRIFESSIONAL AND FRIENDLY ENGINEER. WOULD DEFINITELY USE AGAIN

Grande Digital

grandedigital.co.uk

2 years ago

Good morning -- It's really appreciated that you took the time to write a review. The engineer who made the visit will be informed of your excellent feedback. Thank you for sharing your positive experience. Kind Regards, The Grande Digital Team

Grande Digital

grandedigital.co.uk

2 years ago

JackJ

0

Pålitelig kunde

Feefo-verifisert

2 years ago

Appear to be experienced and very efficient> Told us exactly what was wrong with the last work that had been done

Grande Digital

grandedigital.co.uk

2 years ago

Good morning -- It's really appreciated that you took the time to write a review. The engineer who carried out the work will be informed. We hope you have a great day and thank you for sharing your positive experience. Kind Regards, The Grande Digital Team

Grande Digital

grandedigital.co.uk

2 years ago

RobertT

0

Pålitelig kunde

Feefo-verifisert

2 years ago

Booked my time slot and arranged my day around it at some cost to me only to get a call to say the engineer can't make it and I'll have to rebook

Grande Digital

grandedigital.co.uk

2 years ago

Good morning -- Apologies for not reaching you on the original scheduled day for your appointment, we hope it didn't cause too much inconvenience. We have obviously made the visit to your property and we hope the work carried out was to your complete satisfaction. If you do have any further issues please do not hesitate to contact us, otherwise we hope you have a great day. Kind Regards, The Grande Digital Team

0

Pålitelig kunde

Feefo-verifisert

2 years ago

Speedy service

Good communications and job finished speedily by a pleasant engineer.

Grande Digital

grandedigital.co.uk

2 years ago

Good morning -- Many thanks for taking the time to write your kind review, we are gratified that you are happy with the service, we have forwarded your comments to the engineer. Kind Regards, The Grande Digital Team

Grande Digital

grandedigital.co.uk

2 years ago

StuartH

0

Pålitelig kunde

Feefo-verifisert

2 years ago

Prompt Service

Very responsive service and I had a call to say when the engineer would arrive. Quick problem diagnosis and part repalced.

Grande Digital

grandedigital.co.uk

2 years ago

Good morning -- It's really appreciated that you took the time to write a review. The engineer who made the visit will be informed of your feedback. Thank you for sharing your positive experience. Kind Regards, The Grande Digital Team

Grande Digital

grandedigital.co.uk

2 years ago

RichardS

0

Pålitelig kunde

Feefo-verifisert

2 years ago

Timely, efficient & knowledgeable

Timely & efficient. Talked me through options to get Digital Aerial TV set up for my specific location and supplied chosen option

Grande Digital

grandedigital.co.uk

2 years ago

Good morning -- It's really appreciated that you took the time to write a review. The engineer who carried out the work will be informed. We hope you have a great day and thank you for sharing your positive experience. Kind Regards, The Grande Digital Team

Grande Digital

grandedigital.co.uk

2 years ago

MarkoC

0

AN

ANGIE NA

Feefo-verifisert

2 years ago

Hva ANGIE NA sa om grandedigital.co.uk:

Fast efficient same day aerial problem sorted

Very good service the young man Jamie was friendly, professional and very helpful. Will definitely recommend to others

Grande Digital

grandedigital.co.uk

2 years ago

Good morning -- It's really appreciated that you took the time to write a review. The engineer who carried out the work will be informed. We hope you have a great day and thank you for sharing your positive experience. Kind Regards, The Grande Digital Team

Grande Digital

grandedigital.co.uk

2 years ago

JamieH

0

Pålitelig kunde

Feefo-verifisert

2 years ago

Rejected the job found the challenge of the roof too much.

By accepting the job.

Grande Digital

grandedigital.co.uk

2 years ago

Good afternoon -- We are sorry to hear of your experience after the engineers visit. There is a zero tolerance policy with anything related to health and safety which is likely to be the case here. We will feedback your review back to the engineer who visited your property. Thank you for giving us the opportunity but apologies once again we were not in a position to assist you further with this job. Kind Regards, The Grande Digital Team

0

DM

David Morgan

Feefo-verifisert

Bournemouth

2 years ago

Hva David Morgan sa om grandedigital.co.uk:

Fantastic service

Very pleasant engineer arrived and within minutes had found the fault . After discussing my options with the office he went to his van and came back and fitted the required part. Absolutely brilliant...

Les mer

Grande Digital

grandedigital.co.uk

2 years ago

Good morning -- It's really appreciated that you took the time to write a review. The engineer who carried out the work will be informed. We hope you have a great day and thank you for sharing your positive experience. Kind Regards, The Grande Digital Team

Grande Digital

grandedigital.co.uk

2 years ago

SimonE

0

MB

Mark Briggs

Feefo-verifisert

2 years ago

Hva Mark Briggs sa om grandedigital.co.uk:

Exerlant service

Quick response only phoned late yesterday afternoon they got in touch phoned this morning saying someone would be here within the hour 40 mins later he was here checked and promptly found the fault...

Les mer

Grande Digital

grandedigital.co.uk

2 years ago

Good morning -- Many thanks for taking the time to write your kind review, we are gratified that you are happy with the service, we have forwarded your comments to the engineer. Kind Regards, The Grande Digital Team

Grande Digital

grandedigital.co.uk

2 years ago

PaulCar

0