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grandedigital.co.uk-anmeldelser

https://grandedigital.co.uk

UTMERKET

Service

4.5

vurderinger det siste året

Viser alle 2,046 anmeldelser

Pålitelig kunde

Feefo-verifisert

1 year ago

ISAAC

Feefo-verifisert

LONDON

1 year ago

Hva ISAAC sa om grandedigital.co.uk:

MY SKY Q NOW WORKS PERFECTLY.

The engineer realigned my sky q satellite and switched my sky back on and now every channel works perfectly, 5 out of 5 stars for grande digital.

Pålitelig kunde

Feefo-verifisert

1 year ago

First class service

The engineer was extremely professional and provided my with very useful information and guidance in finding the best solution.

Pålitelig kunde

Feefo-verifisert

1 year ago

Technician was very approachable and explained everything I needed to know

Pålitelig kunde

Feefo-verifisert

1 year ago

Pålitelig kunde

Feefo-verifisert

1 year ago

Valued as a customer

I was kept informed about the appointment I had made. Dave the engineer was pleasant and very helpful when we explained what the problem was. I felt valued as a customer

WENDY ADAMS

Feefo-verifisert

Baildon

1 year ago

Hva WENDY ADAMS sa om grandedigital.co.uk:

Professional

On time, friendly and very knowledgeable. He explained what he was going to do. Darren cleaned up after himself as he went along.

MARY MANSON

Feefo-verifisert

1 year ago

Hva MARY MANSON sa om grandedigital.co.uk:

A really bad experience

The service was appalling. My appointment was cancelled twice. I was contacted on the third day to say an engineer would be with me in an hour’s time. Shortly after that, I was contacted by the...

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Grande Digital

grandedigital.co.uk

1 year ago

Good afternoon -- Thank you for taking the time to share your experience, we are sorry to hear about the frustration and disappointment caused by the issues with your appointments and the delays in resolving your problem. This is far from the level of service we aim to deliver, and we completely understand how upsetting it must have been to be left without a working TV over the weekend. Please accept our sincere apologies for the inconvenience caused by the repeated cancellations and the further delay due to the unforeseen circumstances with the engineer. We should have communicated with you more effectively and ensured a smoother resolution of your issue. Thank you again for bringing this to our attention, and we are sorry that we fell short of your expectations. Kind Regards, The Grande Digital Team

Steve

Feefo-verifisert

Oldbury

1 year ago

Hva Steve sa om grandedigital.co.uk:

Excellent service. Dave the engineer explained everything. Top class

JOHN KIRK

Feefo-verifisert

Darvel

1 year ago

Hva JOHN KIRK sa om grandedigital.co.uk:

Exactly what i wanted, the work was carried out quickly and cleanly. I would be happy to recommend them.

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