Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

grandedigital.co.uk-anmeldelser

Viser alle 2,046 anmeldelser

Pålitelig kunde

Feefo-verifisert

3 years ago

Great service and fixed our problem very quick!

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Thank you so much for the 5 star score on Feefo, its really appreciated by the team. Excellent feedback that the service received was to your satisfaction and the issue sorted in a timely manner. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Pålitelig kunde

Feefo-verifisert

3 years ago

Would not recommend

Poor service all round

Grande Digital

grandedigital.co.uk

3 years ago

Good morning -- Of course we are sorry to learn of your experience. Would you be able to elaborate on your review and the service provided? We acknowledge all feedback for future improvements. Kind Regards, The Grande Digital Team

philip

Feefo-verifisert

Wigan

3 years ago

Hva philip sa om grandedigital.co.uk:

Excellent service

The service was excellent. 3.5 hours from ringing to job complete. The only drawback was I would have liked to be given some idea of cost at an earlier time, as it was much more expensive than I...

Les mer

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Philip -- Firstly thank you for taking the time to write a review and share your experience on Feefo. Your feedback regarding the service provided by the engineer will be forwarded to the team. The normal process is that prices are advised before any work is carried out without obligation. However, your feedback will be shared with our service team. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Pålitelig kunde

Feefo-verifisert

3 years ago

Really bad service, engineer didn’t want to do the job

Didn’t want to do the job, no phone call back explain anything. Really disappointed

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon We have consulted the engineer who made the visit. He made a 20 minute diversion to try and get parking at the hotel in the city centre of York. When he eventually got to the car park, four people confronted him asking him to move as the allocated spot suggested by the hotel was not his to use. We are sorry we were unable to assist on this occasion but unless engineers have suitable parking its impossible to work as they need access to their van with tools and equipment etc. Kind Regards, The Grande Digital Team

PHILIP

Feefo-verifisert

3 years ago

Hva PHILIP sa om grandedigital.co.uk:

Initial contact efficient with timely response Engineer personable and easy to communicate with

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Philip -- Great to hear we reached you at the scheduled time and the service provided by the engineer was to your satisfaction, thank you from the team for sharing your experience after our recent visit. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Douglas

Feefo-verifisert

3 years ago

Hva Douglas sa om grandedigital.co.uk:

Excellent highly recommended

Excellent service from there customer services engineer very knowledgeable and friendly

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Douglas -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

David

Feefo-verifisert

3 years ago

Hva David sa om grandedigital.co.uk:

Jamie credit to the company deserves a Xmas bounous

Jamie fixed TV cable connection within a HR without a new TV antenna a credit to the company job no 364284 10 December however who ever was guy job no 362746 thursday 8 december needs to be fired...

Les mer

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon David -- It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer who served you. As for the other engineer who suggested a new aerial on 8th December we can check back with him and investigate what happened here. All the same, thank you for the 5% review. Enjoy the rest of your day and have a great Christmas. Kind Regards, The Grande Digital Team

PHIL

Feefo-verifisert

3 years ago

Hva PHIL sa om grandedigital.co.uk:

Absolutely fantastic service from Paul. Price high for the top grade system. But that’s inflation I guess

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Phil -- Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo. Kind words also for the engineer who completed the work. Have a lovely day and thanks again. Kind Regards, The Grande Digital Team

Glynis

Feefo-verifisert

Mk11

3 years ago

Hva Glynis sa om grandedigital.co.uk:

Brilliant and quick repair will use again.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Glynis -- Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo. It would be our pleasure to serve you in the future should you need us. Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

Pålitelig kunde

Feefo-verifisert

3 years ago

I would recommend this company

Fast competent service, very pleased, thank you

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- You are very welcome, it was our pleasure to assist you. It's really appreciated that you took the time to write a review. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo