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SA
Sam
Feefo-verifisert
3 years ago
Hva Sam sa om grandedigital.co.uk:
Brilliant! Very professional and friendly service.
Great service! Very friendly and helpful engineer. Knew his stuff. No mess, kept it neat and clean. We had a tv wall mounted, didn’t take long. Looks great. Engineer was great! Thanks so much for all...
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Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Sam --
What a wonderful review!
You are very welcome and thank you for considering the services of Grande Digital, it was our absolute pleasure to serve you. Your feedback will be shared with the team and engineer who visited your property. If we can be of any further assistance please do not hesitate to contact the team.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
ThomasE
0
Del
Pålitelig kunde
Feefo-verifisert
3 years ago
Overpriced, not local as stated. Harrassed with calls.
Grande Digital
grandedigital.co.uk
3 years ago
Good morning --
If we can firstly clear up regarding "not local as stated", if we can quote from our website;
"We’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and put you, the customer, at the heart of everything they do. Because we only work with local technicians, they can usually be with you on the same day."
We do advise on price without obligation before any work is carried out, also there was no call out charge, so the only expense to yourself as such was your time. As for being harassed with calls, we will look into what happened here and forward your comments to our service team.
Sorry we were unable to assist on this occasion but thank you for giving us the opportunity.
Kind Regards,
The Grande Digital Team
0
Del
Pålitelig kunde
Feefo-verifisert
3 years ago
Excellent
Very friendly, explained the problem thoroughly and the way to help improve our aerial system
Would definitely recommend
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review and share your experience.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
PCarv
0
Del
GO
Gordon
Feefo-verifisert
Sudbury
3 years ago
Hva Gordon sa om grandedigital.co.uk:
Quick, competent, excellent.
I’m more than satisfied with the service I received today. Same day, very quick and competent operation and an excellent result!
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Gordon --
We are so pleased we were able to meet your expectations, your kind words will be shared with the team.
It's really appreciated that you took the time to write a review.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
JackG
0
Del
MA
Mr Austen
Feefo-verifisert
Kenilworth
3 years ago
Hva Mr Austen sa om grandedigital.co.uk:
Restored TV signal
Quick, prompt and polite. Resolved issue with TV signal and recommended booster if required. Good
Grande Digital
grandedigital.co.uk
3 years ago
Good morning --
Thats really good to learn that we managed to sort the problem and the service received met your expectations. Thank you from the team for writing a review after your positive experience.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
GaryD
0
Del
ST
Stephen
Feefo-verifisert
3 years ago
Hva Stephen sa om grandedigital.co.uk:
Pretty good aa round
Grande Digital
grandedigital.co.uk
3 years ago
Good morning Stephen --
Thank you from the team for writing a review after your positive experience.
Enjoy the rest of your day and have a lovely weekend.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
RickyM
0
Del
ED
ED
Feefo-verifisert
Ilkley
3 years ago
Hva ED sa om grandedigital.co.uk:
I had an excellent response and my problem solved within minutes.
Fast, responsive, friendly, clear
Grande Digital
grandedigital.co.uk
3 years ago
Good morning Ed --
Thats really good to learn that we managed to sort the problem and the service received met your expectations. Thank you from the team for writing a review after your positive experience.
Enjoy the rest of your day and have a good weekend.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
JamieH
0
Del
Pålitelig kunde
Feefo-verifisert
3 years ago
Dave was very friendly, thorough and competent. Couldn’t ask for better
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Thank you so much for the excellent feedback for the engineer who made the visit to your property. It's really appreciated you taking the time to write a review sharing your experience.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
DavidP
0
Del
Pålitelig kunde
Feefo-verifisert
3 years ago
Prompt and efficient service.
Excellent service.
Polite and helpful engineer who quickly installed our aerial as well as tuning in our TV's.
We would definitely recommend GD and use them again if needed.
Many thanks.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Really good that we reached in a timely manner and the engineer who served your property was polite and helpful. Thank you so much for the 5 star score on Feefo, its really appreciated by the team.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
RickyM
0
Del
Pålitelig kunde
Feefo-verifisert
3 years ago
Peter gave us options for our Ariel repair& done a great job ,.
A Great installation done for us .Thank u.
Grande Digital
grandedigital.co.uk
3 years ago
Good morning --
You are very welcome. Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo.
Have a lovely day and thanks again.
Kind Regards,
The Grande Digital Team
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