Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Globehunters-anmeldelser

Pålitelig kunde

Feefo-verifisert

3 years ago

Misleading on price.

Prices are quoted without clearly setting out basis. We booked economy but did not realise that did not include bagage. Additional £700 for baggage to be added. This was nit made clear until after...

Les mer

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

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MA

Mr OLUWAFEMI ALE

Feefo-verifisert

3 years ago

Hva Mr OLUWAFEMI ALE sa om Globehunters:

Flights are not detailed.

Mavyreen

Globehunters

3 years ago

Thank you for your review. We would like to highlight that we advertise flights as distributed to us by the Global Distribution Systems, which are communicating with theofficial airline availability of flights. Therefore, we cannot produce any flights that do not exist and this is something which we do not have control with. Hope this helps!

0

Pålitelig kunde

Feefo-verifisert

3 years ago

Rude customer service, hidden fees!

Train your customer service people not to speak over the customer and not to come out with hidden charges after payment had been made for additional items such as baggage!!!!

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

0

Pålitelig kunde

Feefo-verifisert

3 years ago

Booked tickets, didn’t realise there was no luggage had to pay extra. 3 weeks later and still not received any confirmation or tickets. Called to enquire and keep being told 10 days but still nothing

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

0

Pålitelig kunde

Feefo-verifisert

3 years ago

looks good but there is something left to maintain on the offered flight tickets such as luggage including or not including , let travellers know before buy the ticket. And delayed to send E-...

Les mer

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

0

Pålitelig kunde

Feefo-verifisert

3 years ago

No communication

So far not very good Ive had no receipt, ticket /confirmation of my flight Ive emailed both emails attached to the email response of my booking

Mavyreen

Globehunters

3 years ago

Hi, thanks for the review! We are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!

1

MQ

Mrs Jiahui Qi

Feefo-verifisert

3 years ago

Hva Mrs Jiahui Qi sa om Globehunters:

It was fine and everything went well.

Mavyreen

Globehunters

3 years ago

Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)

0

MP

Mrs Stephanie Powell

Feefo-verifisert

3 years ago

Hva Mrs Stephanie Powell sa om Globehunters:

Check airlines benefits before booking

Agent kept trying to get us to upgrade as he was telling us baggage not included and wanted a further £240 . American Airlines gives each passenger one free hood bag . I told him this but he kept...

Les mer

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

2

UC

UCC

Feefo-verifisert

London

3 years ago

Hva UCC sa om Globehunters:

Good service

The agent was very polite on the phone gave me answers to my enquiries. I was a bit worried about my booking he ashore me that they were real agents not 419 trying to con me out of money, I have had...

Les mer

Mavyreen

Globehunters

3 years ago

Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!

0

Pålitelig kunde

Feefo-verifisert

3 years ago

Globe hunters were great dealt with my booking quickly and explained the bo

Great customer service

Mavyreen

Globehunters

3 years ago

Thank you so much for the review! Glad to know that we provided you with the highest level of customer service for your chosen flight! Wishing you a safe and happy trip!

0