I have used Fresh for several years now. Living in a non standard property the have always found me the lowest prices. This year, they did as promised and matched a lower price I’d found. I can’t...
The Customer Advisor didn't seem too enthusiastic, but overall he was helpful.
Produktanmeldelser
Kjøpsdato: 05/02/2021
0
Del
Pålitelig kunde
5 years ago
Suffices, but where premiums change significantly there is no explanation or comparatives provided. Auto-renewal is, in my opinion, not necessarily in the customer's interest
Sarah
Fresh Insurance Services
5 years ago
Thank you for your feedback. We value all customer feedback and will share your comments internally with the various relevant teams.
Produktanmeldelser
Sarah
Fresh Insurance Services
5 years ago
Thank you for your feedback. We will share this feedback internally with the relevant teams.
Kjøpsdato: 06/02/2021
0
Del
MJ
Mr Gordon Jones
Barnard Castle
5 years ago
Hva Mr Gordon Jones sa om Fresh Insurance Services:
Not received promised refund from change over from one house policy to new house policy over a month now
Sarah
Fresh Insurance Services
5 years ago
Thank you for providing feedback to us. I understand that you have now confirmed that your refund has been received. I am sorry that there was a delay in you receiving this and that you had to contact us again. We have taken your feedback on board and will look to see how we improve this ongoing. If there is anything else at all we can help with please do let us know.
MJ
Mr Gordon Jones
5 years ago
Yes finally received refund and more than expected so delighted with attitude of staff on phone response
Produktanmeldelser
Sarah
Fresh Insurance Services
5 years ago
Thanks for your great feedback to our policy and prices.
MJ
Mr Gordon Jones
5 years ago
Great attitude by staff on phone, polite and went the extra mile
When renewing my home building insurance the Fresh team were really helpful, friendly and they helped me get the same deal as the previous year, which I was really glad about.
Produktanmeldelser
Kjøpsdato: 05/02/2021
0
Del
Pålitelig kunde
5 years ago
The lady on the other end of the phone gave me an easy to understand and well reasoned protocol for subsidence insurance of buildings following work done on them. I have been having a lot of issues...
Les mer
Produktanmeldelser
Kjøpsdato: 04/02/2021
0
Del
MT
Mr Stephen Tarry
5 years ago
Hva Mr Stephen Tarry sa om Fresh Insurance Services:
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
