Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

forward2me-anmeldelser

Viser alle 13,904 anmeldelser

Sizwe Nkosi

Feefo-verifisert

4 years ago

Hva Sizwe Nkosi sa om forward2me:

Fast service delivered in time

Excellent 👌 you are the best

Karl Alexander

Feefo-verifisert

4 years ago

Hva Karl Alexander sa om forward2me:

Good service when you need it

Easy to set up. Delivery time as expected. Cost of delivery for a small item is relatively high, and the post-Brexit import taxes apply to the value of the item PLUS the delivery costs so only makes...

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Henning

Feefo-verifisert

Denmark

4 years ago

Hva Henning sa om forward2me:

5 stars service ⭐️⭐️⭐️⭐️⭐️

Good and fast service. Fast customer service. Good packing of the goods👍👍👍👍👍

Ahmad Mohammed S A Al-Kawari

Feefo-verifisert

4 years ago

Hva Ahmad Mohammed S A Al-Kawari sa om forward2me:

Any problem is quickly resolved, customer support is great.

Michalis Lachanas

Feefo-verifisert

Athens Greece

4 years ago

Hva Michalis Lachanas sa om forward2me:

Excellent company!!

Excellent company with fast and secure shipping,also with a very friendly customer service!That was the second time that i used their service.Highly recommended!!

Pålitelig kunde

Feefo-verifisert

4 years ago

Great service.

Great service, each time I use it!

Pålitelig kunde

Feefo-verifisert

4 years ago

Peggior servizio, non usatelo!

Il servizio peggiore di ri impacchettamento sul mercato Ti trattengono il pacco senza avvisarti, quando gli scrivi tu il custumer care ti propone le spedizioni più care eludendo il fatto che ce ne...

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Hayley

forward2me

4 years ago

Hi there, Many thanks for your feedback. We are sorry to hear that you feel dissatisfied with our service. I believe the issues and concerns you have highlighted are in relation to the shipment that was containing your pre paid card. All pre paid cards we accept for our customers are immediately placed in review from customers account. You would have then been notified by us via email that the package was on hold due to the contents being a pre paid card For the process of shipping pre paid cards we require a copy of ID to verify that the name stated on pre paid cards matches your account name/ details. This approval process, for pre paid cards has been deployed to ensure additional security and protection for both our customers and our service and to ensure we are permitted to international ship the brand of pre paid card. We are also required to apply an additional processing charge, for shipping pre paid cards, of £10.00 per pre paid card that we receive for shipping. Further details on our processes for shipping pre paid cards can be located in our FAQs under CAN I USE MY FORWARD2ME ADDRESS TO APPLY FOR FINANCIAL PRODUCTS. We would not advise our customers to use their forward2me address for receiving financial products such as pre paid cards, we concentrate on parcel forwarding and we do not feel it is cost effective for customers to ship single items such as pre paid cards internationally because our courier rates for shipping prices are calculated based on packages not letters or mail items. We apologize for any inconvenience this may have caused you. We hope this information that we have provided to you is useful, we hope the issues you have experienced through our service do not deter you from shipping with us again in the future and we hope you will reconsider your current rating of our service. Kind Regards Hayley

Zinnat Khadaroo

Feefo-verifisert

4 years ago

Hva Zinnat Khadaroo sa om forward2me:

Very poor, not trustworthy, very expensive, parcel lost, no refund, will not use again

Hayley

forward2me

4 years ago

Hi Zinnat. Many thanks for your feedback. I am sorry to hear that you feel dissatisfied with our services and I am fully aware of what your issue is in relation to. I would like to reach out to you via email to discuss this matter with you further. I am sure we can come to an amicable resolution for the issues and concerns you have highlighted. Please keep an eye out for our email. I hope this helps you further. Kind Regards Hayley

Pålitelig kunde

Feefo-verifisert

4 years ago

Fast and reliable.

Pålitelig kunde

Feefo-verifisert

4 years ago

Best

Very prompt and professional! A bit pricey, but quality service deserves to be well rewarded! The package was exceptional. I have used FWD 2 me many times.

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