we do what we can to make sure the product gets to you as quickly as possible. The ease of assembly is one of the great things about Firefly Products, along with ease of use.
Regards, The Firefly Team
thank you for the kind words on our products and the way we help customers. It's great how the GoTo seat can be used to improved every day events, which previously may have been done with great difficulty.
Regards, The Firefly Team
we do whatever we can to make the delivery process as quick and easy for our customers as possible. We do all we can to keep the pricing of our products down, so although you were disappointed with the pricing, it is encouraging to hear that you like the product.
Regards, The Firefly Team
my apologies for the lack of response, we are working our way through these now. It is fantastic to hear how much you love the Scooot, and I have passed on your suggestion to our design team for their consideration. Thank you for your feedback
Regards, The Firefly Team
we are very glad our shipping times has pleased you. It's even better to know that when the seat arrived, it fulfilled all your needs.
Regards, The Firefly Team
My order came so quickly! The directions were easy to follow, so I didn't have to wait for my son's PT or OT to help me set it up. We were able to use it right away.
Fireflyfriends
Fireflyfriends - UK
9 years ago
we do what we can to ensure our quickest possible delivery time. The main aim for Firefly is that our products can be purchased, set up and used by parents with their children. Making big changes to everyday lives is a biog part of what we do, thank you for your feedback.
Regards, The Firefly Team
Super easy purchasing process and the fastest international shipping!
Fireflyfriends
Fireflyfriends - UK
9 years ago
we pride ourselves on how quickly we can get products to our customers. The GoTo seat has the ability to change lives, one every day activity at a time. It's fantastic to hear that this product has helped Olivia's engagement with others and her positioning, brilliant for us to hear.
Regards, The Firefly Team
The customer service is above and beyond. I was disappointed when we first received our seat, because we had been sent a chair that looked like it had been returned by someone else; plastic...
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Fireflyfriends
Fireflyfriends - UK
9 years ago
We at Firefly are absolutely delighted that we were able to turn this initially bad experience into a positive one. We strive to ensure that even when we fall below our usually excellent standards, we do everything to put it right. Its also fantastic to hear that the seat works so well for your daughter, we do our best to make sure that we help with a child's development and posture, and if that's the case here, brilliant!
Regards, The Firefly Team
Delivery was quick but box was damaged and barely keeping the seat contained. Box was left at our door so could not have carrier inspect for damage.
Fireflyfriends
Fireflyfriends - UK
9 years ago
We do our best to ensure fast delivery, so we are glad that it got to you quickly. In terms of the damaged packaging, we apologize profusely for that, and will ensure to let the courier know so it doesn't happen again. We are delighted you are happy to recommend the product to others, as we strive to make products that keep children and parents happy and comfortable.
Regards, The Firefly Team
It is Great news that you are happy with our Service. The Upsee can take some getting used to, but once adult and child are comfortable, it is a fantastic piece of kit.
Regards, The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
