Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Fireflyfriends - UK Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Pålitelig kunde

7 years ago

Good service, was kept informed via email on dispatch & expected delivery

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thank you for your kind feedback on our Service. We do all we can to make the delivery process as smooth as possible.

Regards,

Richard,

Produktanmeldelser

Kjøpsdato: 25/09/2018

0

TC

Trusted Customer

7 years ago

Hva Trusted Customer sa om Fireflyfriends - UK:

Works great!

Quickly shipped to my house with no issues. The chair works great so far for my daughters baths.

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thanks for your kind feedback

Regards,

Richard,

Produktanmeldelser

Kjøpsdato: 04/10/2018

0

Pålitelig kunde

7 years ago

Better communication with customers and stop the offline account stuff

Produktanmeldelser

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thank you for your feedback.

We appreciate that you were not aware of this at the time of purchase. We do state the following clearly on our website -

* Please note * for parents who have already bought GoTo Seats with the old wooden floorsitter (between Oct 15 - May 17), we have made an Upgrade Kit which is required to convert your old backrest to a new one in order to use this new floorsitter. With this kit, anyone can easily upgrade their existing GoTo Seat when they buy a new Floorsitter. You can get one by contacting us here: customer.enquiries@fireflyfriends.com or call us on: 0044(0)28 9267 8879.

At Firefly we are continuously trying to improve our products for our community. Product upgrades and new accessories are important in ensuring that our products cater for a wide range of children, and in doing so we chose to make the necessary upgrades to the floorsitter for the GoTo Seat.

We hope you find the new upgrades an enhancement to this product.

Kindest Regards,

Richard

Kjøpsdato: 05/10/2018

0

TC

Trusted Customer

7 years ago

Hva Trusted Customer sa om Fireflyfriends - UK:

Excellent products, friendly fast service

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thanks for your kind feedback :)

Regards,

Richard,

Produktanmeldelser

Kjøpsdato: 26/09/2018

0

TC

Trusted Customer

Seabrook, Tx

7 years ago

Hva Trusted Customer sa om Fireflyfriends - UK:

Need to return splashy

Service was great when I ordered. But now I have to return it because it just didn’t work for my child. Now waiting to get instructions on returning. It’s been two days since I sent an email...

Les mer

Richard

Fireflyfriends - UK

7 years ago

Hi Barbara,

Thanks for your message and your feedback, I will be responding to your email immediately with the details for the return.

I hope that helps.

Regards,

Richard,

Produktanmeldelser

Richard

Fireflyfriends - UK

7 years ago

Hi There,

We understand your frustration, however products like this cannot be mass-produced unfortunately, it's just not possible because they are for a small, niche market (globally speaking). As well as the manufacturing challenges, our products also involve extensive clinical research and consultation in the design and engineering process to make sure they are practical, safe and suitable for as many children as possible.

Regards,

Richard,

Kjøpsdato: 02/10/2018

0

Pålitelig kunde

7 years ago

It’s lifesaver for this mama!

I have this go to Seat since the beginning of October for my son.. it’s very helpful and useful! I now can clean up without worry about where he is in the house.. he can do the therapies sitting up...

Les mer

Richard

Fireflyfriends - UK

7 years ago

Hi Lauren,

Thanks for your kind feedback. :)

Regards,

Richard,

Produktanmeldelser

Kjøpsdato: 25/09/2018

0

TC

Trusted Customer

7 years ago

Hva Trusted Customer sa om Fireflyfriends - UK:

Perfecto para las necesidades de Laia nuestra pequeña con PCI.

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thank you for your kind feedback,

Regards,

Richard =)

Produktanmeldelser

Kjøpsdato: 22/09/2018

0

TC

Trusted Customer

7 years ago

Hva Trusted Customer sa om Fireflyfriends - UK:

Great services and products

Everything was send quick and complete. They answered extremely fast on any my inquire. Perfect services!

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thank you for your kind words. We do whatever we can to ensure that the ordering process is simple and the delivery is fast.

Regards,

Richard,

Produktanmeldelser

Kjøpsdato: 31/08/2018

0

TC

Trusted Customer

7 years ago

Hva Trusted Customer sa om Fireflyfriends - UK:

As always, fast shipping and easy to order! Item was as described and came with a great instruction book that can also be used to track progress. Very helpful.

Richard

Fireflyfriends - UK

7 years ago

Hi Anne,

Thanks for your message. We do what we can to create the best product and best customer experience, it's great to hear that you have positive words for us :)

Regards,

Richard,

Produktanmeldelser

Kjøpsdato: 31/08/2018

0

TC

Trusted Customer

7 years ago

Hva Trusted Customer sa om Fireflyfriends - UK:

Upsee

Our 2 year old who has cerebral palsy loves his upsee!

Richard

Fireflyfriends - UK

7 years ago

Hi There,

Thank you for your kind words. We do all we can to ensure that all of our products arrive with you as quickly as possible.

Regards,

Richard,

Produktanmeldelser

Kjøpsdato: 30/08/2018

0

Fireflyfriends - UK-anmeldelser

BackpackFlere anmeldelser av dette produktet (17)Vis produktnettstedetMakes taking my sons GoTo Seat easier to take out & love the space & all the pockets so no need to take another bag for things he might need on a day trip.

SplashyFlere anmeldelser av dette produktet (166)Vis produktnettstedetNo issues with receiving item

Floor SitterFlere anmeldelser av dette produktet (8)Vis produktnettstedetBought floor sitter for reclining a to go seat 2 and it does not go on now being told I need a offline acct to order a assemble piece for a additional 55$

ScoootFlere anmeldelser av dette produktet (118)Vis produktnettstedetExcellent product - Thank you!

SplashyFlere anmeldelser av dette produktet (166)Vis produktnettstedetPrice was very expensive for splashy

GoTo SeatFlere anmeldelser av dette produktet (247)Vis produktnettstedetI have this go to Seat since the beginning of October for my son.. it’s very helpful and useful! I now can clean up without worry about where he is in the house.. he can do the therapies sitting up...Les mer

PlaypakFlere anmeldelser av dette produktet (66)Vis produktnettstedetPerfecto acabado y seguro

GoTo SeatFlere anmeldelser av dette produktet (247)Vis produktnettstedetIt is very strong support, but not suitable for all kind of chairs...

ScoootFlere anmeldelser av dette produktet (118)Vis produktnettstedetIt is perfect! We loved it before we evem bought it.

Backrest Retro-fitFlere anmeldelser av dette produktet (9)Vis produktnettstedetIt gives a lot of support.

Upsee KitFlere anmeldelser av dette produktet (293)Vis produktnettstedetLove the upsee. My kiddo enjoys seeing the world from a standing position!! Perfect for practicing weight bearing.

Upsee KitFlere anmeldelser av dette produktet (293)Vis produktnettstedetThe upsee is comfortable and esy to put together and comes in a convientient carry bag. My son loves to be in it. Overall very satisfied!

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?