I received the item quickly, unfortunately it was the wrong item, however 'Steph' and the team at Firefly were very responsive and apologetic. These things happen but I am grateful for the response...
Love them. Absolutely brilliant customer service in that they try to ensure people get what they should. More than once the customer service team has gone above and beyond to support me.
One tiny...
From order to delivery all the efforts of Firefly and their delivery associates was exemplary! Shop their site for your Special Needs lived ones!
Thank you so much! God Bless!
We love our go-to seat! My daughter can now enjoy the same things as the rest of the family! The website was easy to use, I love that shipping is free and tax was included in the price listed. It...
Any response would be grate. Have requested a return number twice to no avail.
Stephanie
Fireflyfriends - UK
6 years ago
Hi Sandra,
I apologise that we had issues receiving your email. I'm glad that we were able to rectify this for you and provide you with a full refund.
Kindest regards,
Steph
anie
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
