Initially it took a while, but when I contacted them about my order they informed me of the shipping delay. I didn't think it would arrive in time for Christmas, but it did. Unfortunately I didn't...
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Produktanmeldelser
Kjøpsdato: 27/11/2020
0
Del
Pålitelig kunde
Feefo-verifisert
5 years ago
Amazing customer service and product
Wonderful for my granddaughter
Produktanmeldelser
Kjøpsdato: 08/12/2020
0
Del
JS
Jeff Swartzentruber
Feefo-verifisert
5 years ago
Hva Jeff Swartzentruber sa om Fireflyfriends - UK:
It was easy to place the order online. Your product was what we were needing.
They could have communicated better, never got any tracking info, it’s like they forgot about the order, I finally emailed asking what was going on, a few days later I received one item, I messaged...
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Louise Hanna
Fireflyfriends - UK
5 years ago
Hi Renee, thanks for your feedback. We are so sorry about the delays you experienced. Hopefully you are all enjoying your products and having fun with them. Many thanks, The Firefly Team
Hi Ronnie, thanks for your feedback. We are so sorry that you experienced shipping and communication delays. Hopefully you are all having fun with your Upsee. Many thanks, The Firefly Team
Produktanmeldelser
Kjøpsdato: 09/12/2020
2
Del
DK
Dawn Kirk
Feefo-verifisert
South Yorkshire
5 years ago
Hva Dawn Kirk sa om Fireflyfriends - UK:
Excellent service, prompt delivery and good quality item.
Would highly recommend this company to anyone with a child, who has a disability.
Worth 5 stars.
Produktanmeldelser
Kjøpsdato: 27/11/2020
0
Del
CH
Christina Helmsdorfer
Feefo-verifisert
5 years ago
Hva Christina Helmsdorfer sa om Fireflyfriends - UK:
Service was great and speedy upon ordering. They mailed wrong horseshoe. We ordered small for an Xmas present and they sent large. Then company is closed for holiday so can’t even talk to anyone to...
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Louise Hanna
Fireflyfriends - UK
5 years ago
Hi Christina, thanks so much for your feedback. I am so sorry you received the wrong horseshoe. I hope you are now all having fun with your Playpak. Many thanks, The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
