Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Fastsms Anmeldelser | Kundeservice Anmeldelser for https://www.feefo.com/reviews/fastsms | Feefo

Pålitelig kunde

Feefo-verifisert

11 years ago

It would be helpful if all users could use the Virtual Number.

Fastsms

11 years ago

Thanks for the positive feedback - we'll add that to the wishlist for you :)

Produktanmeldelser

Kjøpsdato: 14/11/2014

0

Pålitelig kunde

Feefo-verifisert

11 years ago

I am concerned at the unreliability of Fastsms. Recently the autoresponder failed and on previous occasions…

I am concerned at the unreliability of Fastsms. Recently the autoresponder failed and on previous occasions delivery of texts has been delayed by up to an hour or has failed completely. Your support...

Les mer

Fastsms

11 years ago

Thanks for your time on the phone just now, I'm glad we were able to address some of your concerns. As discussed we'll continue to investigate the brief issue you experienced with your autoresponder and get back to you once we have identified the cause. Thanks again :)

Produktanmeldelser

Kjøpsdato: 12/11/2014

0

Pålitelig kunde

Feefo-verifisert

11 years ago

very good

Fastsms

11 years ago

Great to hear, thanks for the positive feedback!

Produktanmeldelser

Kjøpsdato: 12/11/2014

0

Pålitelig kunde

Feefo-verifisert

11 years ago

Only blip to the service is if you schedule a message to be sent at…

Only blip to the service is if you schedule a message to be sent at a later date you can't then cancel it

Fastsms

11 years ago

Thanks for the positive feedback! You can cancel a scheduled message by visiting your Outbox - if you need help with this feature please just give us a shout on Live Chat :) Ollie @ fastsms

Produktanmeldelser

Kjøpsdato: 08/11/2014

0

Pålitelig kunde

Feefo-verifisert

11 years ago

Fast SMS absolutely insists on bombarding us with E mails every day for every user.…

Fast SMS absolutely insists on bombarding us with E mails every day for every user. It is getting beyond a joke. Every morning we have up to 3 or 4 E mails and it is starting to make the experience...

Les mer

Fastsms

11 years ago

Sorry to hear that. Our next major release will have some updates to help you manage your email preferences in a simpler way. But in the meantime I have made it so you and your sub-users will only receive system generated alert emails relating to activity on your account. Ollie @ fastsms

Produktanmeldelser

Kjøpsdato: 31/10/2014

0

Pålitelig kunde

Feefo-verifisert

11 years ago

Initial set up worked very well

Fastsms

11 years ago

Thanks for your time on the phone just now. I'm glad we were able to clear up the confusion surrounding how many free credits you get for testing when you create a free account.

Produktanmeldelser

Kjøpsdato: 28/10/2014

0

Pålitelig kunde

Feefo-verifisert

11 years ago

as rated

Fastsms

11 years ago

Thanks for the feedback

Produktanmeldelser

Kjøpsdato: 22/10/2014

0

Pålitelig kunde

Feefo-verifisert

11 years ago

The new FastSMS interface is excellent and enables us to manage our services in a…

The new FastSMS interface is excellent and enables us to manage our services in a way not possible with similar suppliers. When we need help they respond promptly.

Fastsms

11 years ago

Thanks for the positive comments, we really appreciate it :)

Produktanmeldelser

Kjøpsdato: 21/10/2014

0

Pålitelig kunde

Feefo-verifisert

11 years ago

The service has been generally good, but the transition to the new system was badly…

The service has been generally good, but the transition to the new system was badly handled, with no proper attempt being made to inform me that the change was happening. On querying the unannounced...

Les mer

Fastsms

11 years ago

thanks for the detailed feedback. I can confirm that our logs show we tried to contact you on several occasions both by phone and email in the months leading up to the migration. To address your concerns regarding the new system (1) The undeliverable threshold alert works exactly the same. What is different is the individual alert for every undeliverable message has been removed as it was deemed redundant by feedback from our users. (2) Your issues with email to SMS are due to sending emails in none plain text format (as is required). Several team members spent a fair amount of time supporting you on this and in the end we were left with no choice but to suggest you contact your email provider - unfortunately as it is their product, there is only so much we can do. If you'd like to discuss this in more detail, please let us know and we'll arrange a call for you. Ollie @ fastsms

Produktanmeldelser

Kjøpsdato: 13/10/2014

0

Pålitelig kunde

Feefo-verifisert

11 years ago

Fantastic service - we have a full API - only down side is price per…

Fantastic service - we have a full API - only down side is price per message. We have competitors who can be much cheaper but we are limited due to our computer integration

Fastsms

11 years ago

Thanks for the positive comments.

Produktanmeldelser

Kjøpsdato: 13/10/2014

0

Fastsms-anmeldelser

5 x 1000 Message Credits (3.5ppm), 1 x VMN (Virtual Mobile Number) Per YearFlere anmeldelser av dette produktet (2)Vis produktnettstedet

2 x 1000 Message Credits (3.5ppm)Flere anmeldelser av dette produktet (8)Vis produktnettstedetOredering process very easy and quick.

1 x 100 Message Credits (3.5ppm)Flere anmeldelser av dette produktet (47)Vis produktnettstedetjust what we needed

1 x 1000 Message Credits (3.5ppm)Flere anmeldelser av dette produktet (70)Vis produktnettstedet

1 x 1000 Message Credits (3.5ppm)Flere anmeldelser av dette produktet (70)Vis produktnettstedet

2 x 100 Message Credits (3.5ppm)Flere anmeldelser av dette produktet (14)Vis produktnettstedetOnly seem to have 100 credits. The first single call cost me 10 credits?

1 x VMN (Virtual Mobile Number) Per YearFlere anmeldelser av dette produktet (17)Vis produktnettstedetas rated

1 x VMN (Virtual Mobile Number) Per YearFlere anmeldelser av dette produktet (17)Vis produktnettstedetThese numbers form a vital part of our operation and can be recommended for reliability and speed of delivery.

3 x 1000 Message Credits (3.5ppm)Flere anmeldelser av dette produktet (3)Vis produktnettstedetI would have given the system excellent, but for two changes that have happened with the new system they have introduced. Under the old system, if a text was undeliverable, an email would be sent...Les mer

1 x 10,000 Message Credits (3.5ppm)Flere anmeldelser av dette produktet (21)Vis produktnettstedetAs above

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?