Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Explore Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 8,137 anmeldelser

Lea

Feefo-verifisert

6 years ago

Hva Lea sa om Explore:

Excellent

Always responsive. Most importantly the Explore office staff discovered that my departure flight no longer existed. The airline omitted to inform me. Well done and thank you Explore.

Produktanmeldelser

Kjøpsdato: 02/10/2019

Sheila

Feefo-verifisert

6 years ago

Hva Sheila sa om Explore:

I received informative emails after I had booked, which gave me the information I required. They took on board the fact that I was sharing with a friend who had booked separately and was not...

Les mer

Produktanmeldelser

Kjøpsdato: 22/09/2019

Deborah

Feefo-verifisert

6 years ago

Hva Deborah sa om Explore:

Great but improve flights and hotels

Trip let down by poor hotels in Minsk and Vilnius and airlines need improving. Ukraine Airlines were nearly an hour late opening up checking and put me on standby.

Charlotte - Customer Relations

Explore

6 years ago

Hi Deborah, thank you for your feedback - whilst I'm pleased to hear you had a great time overall, I am sorry to hear you were let down by the hotels, and your flights. If you are able to advise a little more context around your experience at the said hotels, please do let me know so I can investigate further cr@explore.co.uk. In regards to your flights this is really disappointing to read. Upon checking with our Flights Department, we were entirely unaware that this was the case, so on behalf of Ukraine International Airlines we sincerely apologise, sadly there could be a number of reasons as to why this may have been, all factors sadly are outside of Explores control. I would therefore recommend contacting the airline directly about the poor service that you received.

Produktanmeldelser

Kjøpsdato: 28/09/2019

Alison

Feefo-verifisert

Inverness

6 years ago

Hva Alison sa om Explore:

Berlin by bike

The tour was interesting, informative, very varied and fun. Berlin has so much to offer. We had the services of a local guide who was enthusiastic, knowledgeable and inclusive. We enjoyed his...

Les mer

Produktanmeldelser

Kjøpsdato: 22/09/2019

Pålitelig kunde

Feefo-verifisert

6 years ago

Good

Yes I would buy another trip

Produktanmeldelser

Kjøpsdato: 22/09/2019

Pålitelig kunde

Feefo-verifisert

6 years ago

This was problematic using a UK site from Australia

The trip was comprehensive; reasonable standard accommodation; prompt transport; caring tour leader

Produktanmeldelser

Kjøpsdato: 22/09/2019

Pålitelig kunde

Feefo-verifisert

6 years ago

Very good

All my trips through Explore have been very good. The customer service team are supportive and knowledgeable.

Produktanmeldelser

Kjøpsdato: 27/09/2019

Paula

Feefo-verifisert

Tring

6 years ago

Hva Paula sa om Explore:

Good well organised trip.

It was a really good trip. Great guides Enrico and Simone. Nice accommodation and good company. Good varied walking. Very well organised. Highlight being the coastal walk with the boat trip at either...

Les mer

Produktanmeldelser

Kjøpsdato: 28/09/2019

Pauline

Feefo-verifisert

6 years ago

Hva Pauline sa om Explore:

Little contact but it was good except in relation to Russian visa advice.

The tour was a first for Explore so it was a learning experience but Laura ,our tour leader was excellent,in spite of the Siberian local guide.He was destructive,obstructive and tried to undermine...

Les mer

Produktanmeldelser

Kjøpsdato: 22/09/2019

Pålitelig kunde

Feefo-verifisert

6 years ago

Good, interesting, hot

An interesting trip which included Petra, the eighth wonder of the world. It was awesome! Well organised, accommodating and experienced guide but I would have liked more in depth information on...

Les mer

Produktanmeldelser

Kjøpsdato: 23/09/2019

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Se alle medier (9233)

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Feefo Ecolabels

Se 4 flere merker

Disse merkene bekrefter at Exploresine miljøpåstander er tydelige og nøyaktige, slik at du kan være sikker på at du handler på en bærekraftig måte. Utviklet i samarbeid med Ethy.

Se andre merker

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo

Explore-anmeldelser

Highlights of AlbaniaFlere anmeldelser av dette produktet (337)Vis produktnettstedetThe highlight was our wonderful guide, Dritan. He was a leader without being patronizing, he was knowledgeable, interesting and interested. He was passionate about his country. His English was clear,...Les mer

Alpine Lakes of SloveniaFlere anmeldelser av dette produktet (90)Vis produktnettstedetI enjoyed the visits to Bled and Lake Bohinj and the walking trips were lovely. Also,the visit to Piran was a highlight. The day I enjoyed least was the one which included the visit to the Skocjan...Les mer

Cycle the Berlin WallFlere anmeldelser av dette produktet (3)Vis produktnettstedetOur guide’s knowledge and personal experience of life in East Germany brought the history of the city and the story of the Berlin Wall to life. Much of what we learned and saw was harrowing and very...Les mer

Balkans Rail AdventureFlere anmeldelser av dette produktet (85)Vis produktnettstedet

Walking in CreteFlere anmeldelser av dette produktet (90)Vis produktnettstedetComprehensive itinerary; satisfactory accommodation and meals; leader managed logistics well and was genuinely interested in interacting with clients

Peloponnese ExplorerFlere anmeldelser av dette produktet (69)Vis produktnettstedetAthens, Nafplion, Aeropoli, Olympia, Ancient Theartre. I would have liked to have spent more time in Olympia.

Walking in SardiniaFlere anmeldelser av dette produktet (29)Vis produktnettstedetHighlight was the coastal walk ending up with a swim in the sea and a boat trip back to our resort. The food was very nice at the Agroturism Canales. Cala Gonone was a lovely seaside resort, with a...Les mer

Mongolian Eagle Festival and the Siberian AltaiFlere anmeldelser av dette produktet (2)Vis produktnettstedetWestern Mongolia/Eagle FestivalStaying in the yurt home stay with eagle hunters.Scenery is stunning

Jordan DiscoveryFlere anmeldelser av dette produktet (468)Vis produktnettstedetSee above. Largely good. Hotel in Petra was a poor 3*, Amman and other accommodation was very good. Experienced, warm and accommodating guide.

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?