Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Explore Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 8,155 anmeldelser

Julia

Feefo-verifisert

Hertfordshire

6 years ago

Hva Julia sa om Explore:

Informative and entertaining tour guide exceeded expectations.

All the arrangements went perfectly. The tour was well thought out and the trip was elevated to excellent because of the exceptional tour guide Dziugas Viikus.

Produktanmeldelser

Kjøpsdato: 05/10/2019

Pålitelig kunde

Feefo-verifisert

6 years ago

limitations of other passengers - Explore customers seem to be less physically able year on year. (big group and very restricted by others - guide was not comfortable with us going off on our own,...

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Charlotte - Customer Relations

Explore

6 years ago

Hi, thank you very much for your Feefo. It is however disappointing that you feel this way. I do hope you can appreciate that were slightly hamstringed in this regards, as we are obliged to take the customers word on the matter of their suitability upon booking. We have a wealthof consumer regulations to adhere to, and sadly there is no test we can use to remotely identifya customersappropriateness and there are some rather stringent laws against discriminating against people whose overall ability to participate is hampered by ageor physical ability. Ultimately, our leaders are responsible for each passengers overall safe and happy progress throughout your time away with us, however I'm sorry of you felt this was somewhat restrictive. Where ever possible, we try our upmost to deliver the planned itinerary to the best of our ability and advise information such as the trips pace to make your own informed decision as to whether this is the right tour or not. Going forward, whilst this information can change - our Sales team will be more than happy to discuss a trips current group dynamics if you wish for this information prior to committing to another tour.

Produktanmeldelser

Kjøpsdato: 16/09/2019

Tim

Feefo-verifisert

Newbury

6 years ago

Hva Tim sa om Explore:

We had no problems at any stage.

We have travelled with Explore for many years. We like what they do and how they do it. The office staff and organisation are good.

Produktanmeldelser

Kjøpsdato: 05/10/2019

Georgina

Feefo-verifisert

6 years ago

Hva Georgina sa om Explore:

Very knowledgeable and understanding tour guide who took everyone’s level o

Everything was taken care of and could’nt fault explore’s week in Amalphi.

Kjøpsdato: 28/09/2019

Pålitelig kunde

Feefo-verifisert

6 years ago

See above or just woeful

Advertised in Australia to join 2 trips together, which i did. Unfortunately this was the the only thing that went smoothly. When time came to logistically combine 2 trips together Explore were...

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Sam - Customer Relations

Explore

6 years ago

Hi, I am sorry that our service was not as expected. As you booked via an agent we didn't have insight into your booking process as they were requested separately. We have contacted the agent in question and updated them that we have 'back to back' specialists who are available to assist going forward.

Produktanmeldelser

Kjøpsdato: 28/09/2019

Pålitelig kunde

Feefo-verifisert

6 years ago

Always super helpful on the telephone.

Great trip, perfectly paced with an absolutely amazing guide. Our guide had endless knowledge, patience and an ability to make everyone feel like number one. She organised some really special...

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Produktanmeldelser

Kjøpsdato: 28/09/2019

Pålitelig kunde

Feefo-verifisert

6 years ago

Explore head office not interested in fixing problem of your making.

Despite advertising to join 2 trips together, which i did , when time came for logistics your office completely uninterested and inflexible with my problem of your making !

Produktanmeldelser

Kjøpsdato: 05/10/2019

Pålitelig kunde

Feefo-verifisert

6 years ago

Helpful and efficient

Booking was easy and staff were efficient and helpful. The holiday was as described and lived up to our expectations. Our leader Graeme was exceptional, very knowledgeable, helpful, organised and...

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Produktanmeldelser

Kjøpsdato: 29/09/2019

Keith

Feefo-verifisert

6 years ago

Hva Keith sa om Explore:

Good trip. Quite expensive though.

Produktanmeldelser

Kjøpsdato: 28/09/2019

Pålitelig kunde

Feefo-verifisert

6 years ago

Iryna our tour leader was enthusiastic and efficient. She was passionate about her country and explained the history and challenges well. The tour covered three attractive cites plus some more...

Les mer

Produktanmeldelser

Kjøpsdato: 05/10/2019

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Walking Romania - Transylvanian Alps Trek

Se alle medier (9255)

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Feefo Ecolabels

Se 4 flere merker

Disse merkene bekrefter at Exploresine miljøpåstander er tydelige og nøyaktige, slik at du kan være sikker på at du handler på en bærekraftig måte. Utviklet i samarbeid med Ethy.

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Hvorfor stole på Feefo-anmeldelser?

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Explore-anmeldelser

Baltic Capital CitiesFlere anmeldelser av dette produktet (121)Vis produktnettstedetThe fascinating history of occupation in all three cities. The orientation tours of the cities. Would change the hotel selection.

Russia's Golden RingFlere anmeldelser av dette produktet (1)Vis produktnettstedetGreat to visit the combination of Moscow, Golden Circle towns and St Petersburg, travelling by coach gave us a real sense of the size of the country and the scale of the forests.

Turkey in DepthFlere anmeldelser av dette produktet (309)Vis produktnettstedetA well balanced and interesting tour with a superb leader.

Lake Como WalkingFlere anmeldelser av dette produktet (77)Vis produktnettstedetEnjoyed everything about this trip except for dealing wigh Explre office

Moscow and St. PetersburgFlere anmeldelser av dette produktet (5)Vis produktnettstedetGreat trip, plenty of variety and lots to do. Excellent meals out too - down to our guide making sure we got the best of everything.

Amalfi Coast Walking - AgriturismoFlere anmeldelser av dette produktet (440)Vis produktnettstedetEnjoyed the trips and the people tharlt you employ or sub contract out to

South Africa & EswatiniFlere anmeldelser av dette produktet (155)Vis produktnettstedetInteresting and varied trip with battlefield visit, walking in Drakensburg mountains and several excellent safaris. Highlight was probably staying in the Mlilwhane nature reserve , sleeping in the...Les mer

Cycle the Dalmatian CoastFlere anmeldelser av dette produktet (170)Vis produktnettstedetThe hotels are a bit shabby. Also, quite expensive particularly at the moment with a low GBP against other European countries. The whole trip was very well managed and delivered. Slick, is the word.

Ukraine in DepthFlere anmeldelser av dette produktet (6)Vis produktnettstedetI enjoyed seeing the secret nuclear missile base, Chernobyl and Pripyat. It was remarkable to get so close to the protective cover over reactor 4. The city tours were interesting. Other items such as...Les mer

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?